How to cancel order

[DaraLO]

If you hurry, you might be able to cancel a newly-placed order before it goes into processing.

Start by going to our Check Your Order Status page and enter your information. Then click Cancel (if you don't see this, then your order has already moved into the processing stage).  See our TurboTax Satisfaction Guaranteed refund policy for more information about product refunds. If you need additional help, please contact us.

Reference:  Common Order-Related Questions

[DFG803]

I USED THE WRONG FORM, I USED 1099-SEC INSTEAD OF 1099-NEC.

I AUTHORIZED THE BILL BEFORE I FULL CHECKED IT OUT

[LinaJ2020]

Have you filed yet?  Did you mean by 1099-MISC instead of 1099-SEC?

If you have not filed, you can return to the program to remove 1099-MISC and add 1099-NEC.  

To remove the form, here are the steps:

In TurboTax online,

1.  Sign into your account, select Pick up where you left off

2.  From the left menu, select Tax Tools, click on the drop down arrow

3.  Select Tools

4.  Under Other helpful links, choose Delete a form

5.  Select Delete next to Form 1099-MISC and Continue with My Return

If you received a non-employee compensation, you will need to enter the information in both Form 1099-NEC and Schedule C sections.  You would start from the 1099-NEC section under "1099-MISC and Other Common Income".  You would then follow prompts to tell the program you are filing a Schedule C.  As it creates a Schedule C for you, you will need to go to the Schedule C portion separately to confirm your income amount, add related expenses and complete required information. 

In TurboTax online, here are the steps: 

• Sign into your account, select Pick up where you left off
• From the upper right menu, select Search and type in 1099nec and Enter
• Select the Jump to 1099nec
• Follow prompts to complete the section

Then 

• From the upper right menu, select Search and type in schedule c and Enter
• Select the Jump to schedule c
• Next screen, "Your 2020 work summary" under your self employed business, select Review
• Continue to enter related expenses and other required information

If you have filed, you will have to wait until the IRS either accepts or rejects your return. You cannot return to the program to make any changes before that. 

If your return got rejected for whatever reasons, you can return to the program to edit info along with other changes.  You do not need an amendment 1040-X.

If your return has been accepted, you will have to amend your return by filing a form 1040X.  You should not try to amend your return until it has been fully processed and you have received your refund or your payment has cleared.

Beginning with the 2019 tax year, you can e-file amended tax returns. If you used TurboTax to prepare Form 1040-X, follow the software's instructions to e-file the amendment.

To see how to amend your taxes, click here: 

Steps to amend in TurboTax

How to file amendment

@DFG803

[Limoman328]

I have two orders. Cancel the $70.00 order. The one I want to is Order # QSTCA153220446

[Critter-3]

To cancel your subscription, simply remove all products in your TurboTax Advantage account:

1. Sign in to TurboTax Advantage.
2. Select TurboTax Advantage on the right side of your screen.
• If you only see Sign up now, your subscription is already canceled or you're in the wrong account. Use our Account Recovery tool to get a list of all your TurboTax accounts, then sign in under the right account.
3. Select Remove product under each product listed
4. Once all products have been removed, you'll see the Sign up now button. This means your subscription has been canceled.

Tip: If you missed the cancelation deadline for this year's TurboTax product, simply wait until you receive your CD or download, then submit an online refund request within 60 days of receiving your product.

[richbell5732]

I wish to cancel order TTWCA155031721

[Critter-3]

 submit an online refund request within 60 days of receiving your product.

[carruth8560]

How fo I go about canceling my turbo tax deluxe for federal and state returns

[CarissaM]

To cancel and receive a refund, please contact us by phone by following the instructions here. .@carruth8560