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Level 2

Solved

How do I change me phone number

Forum|Forum|5 years ago
December 7, 2020
9 replies
1 view

During the sign to the website it says a code will be sent to my phone. I have a new phone number and using the email is not an option. How can I get the code?

Not A Product Question

Best answer by DoninGA

See this TurboTax support FAQ for updating your TurboTax account information - https://ttlc.intuit.com/community/account-updates/help/how-do-i-update-my-turbotax-account-information/01/25927

DoninGA

Answer

Level 15

See this TurboTax support FAQ for updating your TurboTax account information - https://ttlc.intuit.com/community/account-updates/help/how-do-i-update-my-turbotax-account-information/01/25927

ray100606uAuthor

Level 2

Thanks!

Steve__1970

Level 2

WHAT THE F!!!! ALL I WANT TO DI IS UNDATE MY PHONE NUMBER, HOW DO I DO THAT?

xmasbaby0

Level 15

@Steve__1970

https://ttlc.intuit.com/community/account-updates/help/how-do-i-update-my-turbotax-account-information/00/25927

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

Critter-3

Level 15

You must be able to log into the account to change the phone number ... so you must use one of the other 3 log in options first ... then you can update anything you want in the account.

Christylmartin86

Level 2

The number on my account I no longer have. I need to put my new number to it so I can send myself the varafcation code to get in my account. I'm christy ripley.

JeanneLO

Level 14

If you no longer have access to your phone number please follow the steps in this TurboTax FAQ: Account Recovery

**Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"

CathyMeador

Level 2

How do I change my phone number

TerukoL

Level 13

To update your TurboTax phone number, please follow the steps below:

Sign in to TurboTax and select Intuit Account on the left, just above Sign Out (you may need to scroll down; select the 3 white lines or Tax Home if you still don't see this).
Select Sign in & Security to update information like your user ID, password, phone number, or email. Or select Personal Info to update information like your name, address, or job.

Please click How do I update my TurboTax account information? to learn more.

**Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"

noelcorea

Level 2

Unable to use my phone number at this moment. I have sent my son's # to receive your code. It has been done. Please use my e-mail to send me future codes. This is my third attempt, in three weeks, in trying to do my taxes through you. Never had so many problems before! How do I start my session?

MichelleLO

Level 15

You should be able to access your account via email to update your telephone number. Please see How do I update my TurboTax account information? for more information.

If you need to speak to a TurboTax representative, please see What is the TurboTax phone number?

@noelcorea

**Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"

gordonshawn2_

Level 2

I have a new number. Can someone just call me. [phone number removed]

gordonshawn2_

Level 2

Thanks

aprilmay123

Level 2

cant get on my acount

Critter-3

Level 15

You should be able to access your account via email to update your telephone number. Please see How do I update my TurboTax account information? for more information.

If you need to speak to a TurboTax representative, please see What is the TurboTax phone number?

@noelcorea

ParkView1952

Level 2

[phone number removed]