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If you have not paid for the online edition you are using, have not filed your tax return or registered the Free edition, then you can clear your return and start over with a lower priced edition. Click on Tax Tools on the left side of the program screen while working on the 2021 online tax return. Click on Clear & Start Over.
I have erased and asked to start over so I can go to the Free edition and it keeps changing it to deluxe without asking me.
What am I doing wrong?
As long as you haven't submitted payment, deducted the TurboTax fee from your refund, or registered your product, you can erase your return and start from scratch in TurboTax Online. If you have done any of these things, you'll need to manually edit your return. Please follow the instructions here to clear the return. If there is a circumstance that requires you to upgrade, the software will keep updating. @Shydgw
I have started over to downgrade my Deluxe to the free addition. It is not letting me It is only giving the option of continue with assisted
I did than and it is asking to continue with assisted and not giving any other option
https://ttlc.intuit.com/community/downgrading/help/how-do-i-remove-turbotax-live/00/27312
If you have not registered, paid or e-filed you can clear and start over in a lower version of the software.
CLEAR AND START OVER
https://ttlc.intuit.com/questions/2586254-how-do-i-clear-and-start-over
https://turbotax.intuit.com/personal-taxes/online/free-edition.jsp
Or—-Use this IRS site for other ways to file for free. There are 8 free software versions available from the IRS Free File site
https://apps.irs.gov/app/freeFile/
Or—if you live in certain states you may be eligible to use the new IRS Direct File
In Filing Season 2025, Direct File will be available in Alaska, Arizona, California, Connecticut, Florida, Idaho, Kansas, Maine, Maryland, Massachusetts, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, Oregon, Pennsylvania, South Dakota, Tennessee, Texas, Washington, Wisconsin, and Wyoming.
https://home.treasury.gov/news/press-releases/jy2629
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