Can I start from the beginning if my efile was rejected?

[VolvoGirl]

@Jorge8805   What rejected?  Your 2020 return or the 2020 AGI you entered to efile 2021?  If your 2020 return rejected last year you have to print and mail it now.  Why did it reject?

If your 2021 return rejected for the 2020 AGI, ENTER 0 FOR AGI. The IRS took a long time last year to process 2020 returns so the AGI didn't get entered in time.  Especially if you mailed it.  That works for most people. See,
https://ttlc.intuit.com/community/rejections/help/what-if-i-entered-the-correct-agi-and-i-m-still-ge...

How to correct the AGI in the Online version
https://ttlc.intuit.com/community/agi/help/where-do-i-correct-my-agi-in-turbotax-online/00/26311

If you can’t get it to efile you will have to print and mail it.
https://ttlc.intuit.com/community/printing/help/how-do-i-print-and-mail-my-return-in-turbotax-online...

Be sure to attach copies of your W2s and any 1099s that have withholding on them.  You have to mail federal and state in separate envelopes because they go to different places.  Get a tracking number from the post office when you mail them for proof of filing.

[TriniNessa04]

My boyfriend & I are not married, but claim one child each of our children with no issues for the past several years.  Turbo this time around made mention of adding a dependent at $0 dependent care for a dependent that is not being claimed, which we did, but one of us entered the SSN for one of the children not claimed & one of us left the SSN clear.  Now it's creating issues on my boyfriend's filing as it was rejected twice for the same thing, but we can't get to the section to remove the child dependent to fix this error code 2441.  It's not even showing the other child to be removed.  He's already paid & submitted the efile twice so we're being told we can't clear the form to start over to remove.  Not sure what to do here at this point especially since he's already paid for the return, or what would happen if we attempted to clear the form.   

[MonikaK1]

If the return has been rejected multiple times, and the issue involves using the SSN of a dependent appearing on another return, it may no longer be possible to e-file the return. Instead, the return as completed using TurboTax can be printed and filed by mail.

See this TurboTax help article for more information and instructions.

See also this IRS webpage regarding rejection errors for Social Security numbers used on another return.

[User213453]

They r there I don't have the information like the w2s a d stuff that I need to do it

[HeatherPLO]

You are commenting on an older thread.  Please post your complete question or what you need assistance with and we would be happy to help you.  

If you need copies of your W-2, please see our Help Article for further information.  

@Asshole816  

[Chasb07]

Will money owed to the irs be taken more than once since I have to keep going in to fix my e-file due to it being rejected? It’s asking me to put in card info again and again each time I amend the e-file and I am afraid it will send more than what’s owed to the irs

[TiffanyL]

@Chasb07 

Anytime your return is rejected, and you fix it and then re-e-file, you would not be charged more than once. However, if your return keeps getting rejected, you can print your return and file by mail.

[Alandfair1]

How can I start over after tax have been rejected

[Alandfair1]

How do I start over

[VolvoGirl]

Why did it reject?  

If you haven't filed, registered or paid you can try to clear and start over
https://ttlc.intuit.com/community/using-turbotax/help/how-do-i-clear-and-start-over-in-turbotax-onli...

Or if it doesn't let you clear and you haven't paid or filed you could just start a new account. Online is only good for 1 return per account. But you can use the same email address for 5 accounts. How to start another return in the Online version
https://ttlc.intuit.com/community/using-turbotax/help/how-do-i-start-another-return-in-turbotax-onli...