I turned on my USB-connected Canon printer to print out a Quicken Tax Summary and TT started asking me for an activation code. I've been using TT all day doing different returns and jumping between different returns; I'll bet I've opened and closed TT thirty times today alone, with no problems. Then, all of a sudden, it starts asking for my activation code. Panic....., did some research online and low and behold......
Turned the printer off and got in to TTax again with no problems.......
TT appears to be using the age-old method of hardware footprint in determining how many computers you load the software on (a method Microsoft quit using decades ago). When you first install the software, TT takes a 'picture' of your connected hardware. Any deviation from that setup, TT assumes it is a different computer. If, after successfully getting in and working in TT you suddenly start being asked for the activation code again, look at your hardware!!! What printers or thumb drives or external hard drives, etc.; ANY USB DEVICES; were plugged in / turned on / not plugged in, etc. when you loaded the TT software the first time. Get your pc back to that original configuration and you should have no trouble getting back into the software.
WHY TT TECH SUPPORT DOESN'T STILL OFFICIALLY MENTION THIS FIX WHEN SO MANY OF US HAVE DISCOVERED IT (see other threads along this same subject line) IS BEYOND ME! IT IS SO SIMPLE, YET FOLKS LIKE @EbonyA , SUPPOSED EXPERTS, STILL DIRECT PEOPLE TO THE COMPLICATED, AND MOST LIKELY WRONG, SOLUTION VIA THAT LINK.
KISS PRINCIPLE; Keep It Simple Stupid.....
Start simple and work from there.
BTW, use the @ feature to target/include folks in your reply; give credit where credit is due and if you need to ask a specific person a question, that is the way to get their attention. Again, type the "@" symbol in your reply and a list of commenters will pop up. Type or highlight their screen name, with no space after the "@" sign, and you can target your comment to them.
