@ lbbirds wrote:
Well that would be great if I actually knew what I had plugged in when I installed Turbotax. I have a USB hub with a bunch of ports on it and I often have a different combination of thumb drives, card readers and external hard drives plugged in. There is absolutely no way I will be able to figure out how to create the exact same scenario as when I installed Turbotax.
If it's saying all of your license activations have been used, then phone and explain your situation to TurboTax Support and ask for a new license code. After activated, make a note of your USB configuration and keep it on file with your license number. If you use SD cards, that can also sometimes cause the issue.
Hours are currently 5AM-5PM Pacific (8AM-8PM Eastern) Monday-Friday.
You can use this contact form to get a phone number, or it may schedule a callback.
https://support.turbotax.intuit.com/contact
