Problem with recent 2022 Turbotax Deluxe UPDATE wiping out previous DATA inputted into TTD

[dsd1]

This may not be the right GROUP but I can see no way to reach Intuit or TT folks online or on phone to discuss.

Due to a computer crash in 2021 I lost my 2021tax FILE. So I ordered 2022 TTD and started loading in information including a LOT Of names for charitable groups I pay into each year.

The last TTD update maybe one week before 29 Jan 23 wiped out all my data I had put into the program.

Since I probably cannot recover that now (?) I'm trying to find a way to IMPORT that data from an earlier TTD program (like 2020) but even when I change its name the 2022 TTD program will not accept it.

Does anyone have a workaround they might suggest?

[email address removed]

[VolvoGirl]

Are you on Windows or Mac?  

If you used the Windows Desktop program you need the file ending in .taxyyyy to open in it. The tax files (and PDF files) should be in your Documents then in a Turbo Tax subfolder. If you can't find them do a search for all files ending in .tax or .tax2021 or .tax2022, etc. And check the Recycle Bin. For Windows 10 check the One Drive. Did you make any backups? Like DropBox.

If you don't have the main .tax file you might have one that starts with a Tilde sign ~ like "~your name.tax2022". That file is if your computer crashes or your real file gets lost or deleted or corrupt so you can restore it.

The ~ is a tilde file. Those are temporary files that you normally don't see and normally are deleted. But now Turbo Tax is leaving them in the folder in case something happens like if your file gets corrupted or lost or your computer crashes. Then you can go back. If you can't transfer from the regular file you can transfer from the ~ file.

Find your Tax file in Windows
https://ttlc.intuit.com/community/tax-data-file/help/find-your-tax-data-file-tax-file-in-windows/00/...

See this user, he found his files in the Administrator account
https://ttlc.intuit.com/community/taxes/discussion/re-files-are-all-gone/01/2242561#M804987

[dsd1]

Thank you for the info but I am Mac OSX.  I did search after my old Mac OSX crashed but I could not locate the tax2021 files anywhere.  So I therefore lost my digital copy of 2021 federal and state filing. I had a hard copy only so I did scan it into 4 pdf files from the hard copy. So in my 2022 TTD I had no way to import all the previous years info into the 2022 TTD.  So, I did start typing in new data into the 2022 TTD including many charitable accounts, etc.  So, I was really disappointed when the last Mac TTD update wiped out all that I had typed in.   I then tried to use my 2020 TTD, tax2021file to try to import it into the TTD 2022 program but it would not let me.  Even after I changed the name of the 2020 file to be tax2021 it start would not ALLOW an import. I'm hoping that someone has a "trick" to allow the import of the 2020 tax file into my 2022 TTD but that might not be possible.  

I am very disappointed that there is NO WAY that I can reach Intuit of TT folks to tell Tham about their update problem and to ask is there a work around to import old TT data (that is transferred from last years file) into 2022 TTD.  If you have an email or phone # that might get to them it would be helpful. Their auto system is horrible with their fixed categories and I spent over an hour trying to get a GOOD number or support email w/o success.

Thanks again for trying

[VolvoGirl]

Sorry there is no way to trick it to use a 2020 file.  Can't you find the .tax2021 file like in TimeMachine or a backup?   It should not have lost your current 2022 file.  I think sometimes Mac saves it in a place that's buried.

How to find tax files on Mac

https://ttlc.intuit.com/questions/1901659-find-your-tax-data-file-in-mac

[VolvoGirl · Accepted solution]

Just had an idea.  Do you still have the 2021 program?  You could install 2021, start a new return and transfer from the .tax2020 file.  Then you will have a .tax2021 file to transfer into 2022.

[dsd1]

Understand: I will check Time Machine with the hope that it kept the earlier version and did not write over it during Time Machine saves.

Too bad about not tricking it as importing from an earlier year would bring a lot more into TTD 2022 including my history log which is now lost.

Cheers, Dave

[Critter-3]

As you go along you should always save the .taxfile to a separate removable storage unit like a thumb drive to avoid such issues as these ... also always back up the finished filed return  to more than one thumb drive for safekeeping.   Storage to a cloud is not good enough and you cannot work with a file in the cloud ... so if you have one bring/copy it back to the hard drive so the TT program can find it.