1243453
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

WMR status bars and refund amount gone

My return was filed and accepted on 2/12.  On 2/24, I noticed the status bar was there and estimated refund amount was still there.  As of yesterday 2/26, the status bar is gone and the estimated refund amount is gone.  The message now reads, "Your tax return is still being processed.  A refund date will be provided when available." TT 152 provided.    I didn't file any credits (EIC, PTC, and etc), no insurance from the marketplace.  What could this mean?

x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

1 Best answer

Accepted Solutions
AkinaLO
Intuit Alumni

WMR status bars and refund amount gone

When a return is still processing, it means the IRS is looking over your return. Most of the time refunds arrive within the 21 days, but some are delayed because or refund offsets in which case you will be notified by mail. Please refer to the information below. 

Why do some refunds take longer than others? 

 

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

View solution in original post

14 Replies
KatrinaLO
Intuit Alumni

WMR status bars and refund amount gone

Tax Topic 152 is general refund information. The IRS issues more than 9 out of 10 refunds in the normal time frame which is less than 21 days. However, it’s possible that some tax returns may require further review and could take longer to arrive. Please see the information below about Tax Topic 152: https://www.irs.gov/taxtopics/tc152

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

WMR status bars and refund amount gone

I have jus received my refund card with nothing on it

CarissaM
Intuit Alumni

WMR status bars and refund amount gone

You will receive your card prior to receiving your return. 

 

Once the IRS approves and releases your refund, then the funds will be deposited onto your card. 

 

You can track your return by clicking here

 

This will allow you to view the most up to date information for your refund, and view the direct deposit date once the refund has been approved. 

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

WMR status bars and refund amount gone

Thanks for copying and pasting that information.  I'm well aware what TT 152 is.  My question is more regarding the missing refund amount and "still processing" message.  

AkinaLO
Intuit Alumni

WMR status bars and refund amount gone

When a return is still processing, it means the IRS is looking over your return. Most of the time refunds arrive within the 21 days, but some are delayed because or refund offsets in which case you will be notified by mail. Please refer to the information below. 

Why do some refunds take longer than others? 

 

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

WMR status bars and refund amount gone

My status bar hasn’t changed since last year and I’m yet to receive a refund of any kind

KatrinaLO
Intuit Alumni

WMR status bars and refund amount gone

TurboTax does not receive updates from the IRS once they have accepted your return. The date given in TurboTax is an estimate of when you may receive your return. The IRS gives the actual deposit date and issues most refunds in about 21 days, although some returns take more time to review. To find out where your refund is, first check your e-file status by using the link below:

https://turbotax.intuit.com/tax-tools/efile-status-lookup/

If accepted by the IRS use the federal tax refund website to check the status of your refund. You will find the most current information on their website.

https://www.irs.gov/refunds

The IRS releases most refunds within 21 calendar days after the e-filed return has been accepted (received), not 21 days from the e-filing date.

Please see below for more information on when you will receive your refund:

https://ttlc.intuit.com/community/refund-status/help/when-will-i-get-my-irs-tax-refund/00/25589

See the video below for more information:

https://www.youtube.com/watch?v=GVYONZQMhW0

 

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"
Jrking84
Returning Member

WMR status bars and refund amount gone

Has there been any movement? This just happened to me last night. 

mjb_21
New Member

WMR status bars and refund amount gone

Mine has been like this for over a month now,and I'm WELL past the 21 day's!!!! Never received any of the stimulus checks either.... I won't hold my breath on our government doing anything right! Hopefully you all get your refunds asap so many people need it right now. 

WMR status bars and refund amount gone

This just happened to me.  What was your experience? 

WMR status bars and refund amount gone

@jonathanljackson 

 

You just posted on a thread that is more than a year old ... last year returns were taking a very long time to process due to covid restrictions and tax law changes.

 

All you can do now is check the IRS site every few days to see when the accepted return (for processing) finishes being processed and the refund is APPROVED for dispersal.  It would be nice if the system had more news to give other then "processing" but alas congress has not funded the IRS enough for them up upgrade this ancient system. 

WMR status bars and refund amount gone

Thank you for clearing that up. 

WMR status bars and refund amount gone

Mine went from it show the bar to on day 17 or 18 it not having a bar and now on day 21 with never getting out of processings status, it doesn’t show the amount on the left side but the ending tax year date of Dec, 31 2021 where the amount I was expecting was but isn’t anymore . I know it’s a old thread but I was curious after this “delay” how long did it take to receive your as I’m sure each person has a different return I’m curious if you got any answers as to why as well?

SForrestLO
Intuit Alumni

WMR status bars and refund amount gone

It can take anywhere from a few days to 3 weeks to update and show the status. The 21 days is just an estimated time frame. The IRS began processing returns on 2/12, you may not find a record of it or the website may say that you have put in incorrect information when tracking your federal refund. As your return moves through the system, the status of it will be updated.

Since Turbo Tax will not have the status of your refund, continue checking the Where’s My Federal Refund tool for updates. Updates are made daily, usually overnight.

What does pending mean?

Please use this link to track your refund from the IRS.


Tax Season Refund Frequently Asked Questions

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

Unlock tailored help options in your account.

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question