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Level 15

Where is my refund?


@Shigi baby 43  wrote:

How long do it take for my taxes I filed in January 


The IRS target is 21 days from the tax return being Accepted to issue a tax refund.  It is NOT a Guarantee

 

Only the IRS and your State control when and if a Federal or State tax refund is Approved and Issued.

 

Once a tax return has been Accepted by the IRS or a State, TurboTax receives no further information concerning the tax return or the status of any tax refund.

 

If accepted by the IRS use the federal tax refund website to check the refund status - https://www.irs.gov/refunds
If accepted by the state use this TurboTax support FAQ to check the state tax refund status - https://ttlc.intuit.com/questions/1899433-how-do-i-track-my-state-refund

 

After the tax return has been Accepted by the IRS (meaning only that they received the return) it will be in the Processing mode until the tax refund has been Approved and then an Issue Date will be available on the IRS website.
See this IRS website for federal tax refund FAQ's - https://www.irs.gov/refunds/tax-season-refund-frequently-asked-questions

Highlighted
Returning Member

Where is my refund?

 
Highlighted
Returning Member

Where is my refund?

I haven't received state or federal and it's been over 21 days

Highlighted
Returning Member

Where is my refund?

It's been over 21 days for state and federal what do I do now

Highlighted
Level 15

Where is my refund?


@tskipp43 wrote:

It's been over 21 days for state and federal what do I do now


The IRS target is 21 days from the tax return being Accepted to issue a tax refund.  It is NOT a Guarantee

 

Only the IRS and your State control when and if a Federal or State tax refund is Approved and Issued.

 

Once a tax return has been Accepted by the IRS or a State, TurboTax receives no further information concerning the tax return or the status of any tax refund.

 

If accepted by the IRS use the federal tax refund website to check the refund status - https://www.irs.gov/refunds
If accepted by the state use this TurboTax support FAQ to check the state tax refund status - https://ttlc.intuit.com/questions/1899433-how-do-i-track-my-state-refund

 

After the tax return has been Accepted by the IRS (meaning only that they received the return) it will be in the Processing mode until the tax refund has been Approved and then an Issue Date will be available on the IRS website.
See this IRS website for federal tax refund FAQ's - https://www.irs.gov/refunds/tax-season-refund-frequently-asked-questions

Highlighted
Returning Member

Where is my refund?

 
Highlighted
New Member

Where is my refund?

I filed January 28th, its past my 21days

Level 15

Where is my refund?


@Keishaamariee79 wrote:

I filed January 28th, its past my 21days


READ the answer directly above your post.

Highlighted
New Member

Where is my refund?

i have talked to the IRS they sent my return on 02-12-2020 to Turbo Tax- i keep getting a running around about where it is.  one the says that my ss number is no good, but other depts take it no problem.  i would like to talk to someone - no a computer doing the run around

Highlighted
Level 15

Where is my refund?


@higs26 wrote:

i have talked to the IRS they sent my return on 02-12-2020 to Turbo Tax- i keep getting a running around about where it is.  one the says that my ss number is no good, but other depts take it no problem.  i would like to talk to someone - no a computer doing the run around


This is mainly a user community forum--not a direct route to TurboTax Support--but we may be able to suggest some things to check.  But first, more information is needed.   You said the IRS sent your refund "to TurboTax."   How is TurboTax involved in your refund--did you choose to pay TurboTax product fees (if any) out of your Federal refund, or did you choose to have your refund deposited to a Turbo Prepaid Visa Card?  (or possibly both?)

 

If you used a paid edition, did you choose to pay any TurboTax fees out of your Federal refund?  If so, the IRS sends your funds first to a temporary account at an intermediary bank, where the fees are subtracted.  Then that intermediary bank sends the rest of your funds to your bank account (or card) in a second direct deposit.   If that second direct deposit fails for any reason, your bank or card would send it back to the intermediary bank, who would then issue you a check in the mail.

 

  If you used that method to pay fees, we can tell you how to log in to your temporary account at the intermediary company (SBTPG) to check on your Federal refund.    If you did not use that method to pay any fees, then this paragraph doesn't apply to you.

Highlighted
New Member

Where is my refund?

 
Highlighted
Returning Member

Where is my refund?

 
Highlighted
Returning Member

Where is my refund?

where is my refund from 2019 i have not received my taxes i filed january 21 2019 for my 2018 taxes where my federal taxes i deserve to know now

Highlighted
Level 15

Where is my refund?


@Dgattis6764 wrote:

where is my refund from 2019 i have not received my taxes i filed january 21 2019 for my 2018 taxes where my federal taxes i deserve to know now


You used the TurboTax online editions for tax year 2019 to file the 2018 tax return?  If that is correct then you are not receiving a 2019 tax refund and the IRS will be sending you a letter in the mail asking why they received a 2019 tax return that did not include your 2019 tax information.

Highlighted
Returning Member

Where is my refund?

I filled 2019 Feb/6/2020 it over two weeks! Also I have refund.