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Level 1

Question

Where is my refund?

Forum|Forum|7 years ago
June 8, 2019
139 replies
448 views

No text available

TurboTax Deluxe Mac

Level 10

Refunds take about 21 days after the IRS has accepted your E-filed tax return. Please see below for more information.

https://ttlc.intuit.com/replies/3288568

**Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"

Level 2

Hi! I submitted my refund on like January and I didn't receive my refund yet. Please let me know when do I receive my refund.

Level 2

Where is my refund?

Level 3

Ive filed my taxes January 11, 2019 an i have not received it yet where is my refund

Level 15

I filled 2019 Feb/6/2020 it over two weeks! Also I have refund.

@arthurjolly793 wrote:

I filled 2019 Feb/6/2020 it over two weeks! Also I have refund.

Two weeks is still within a normal time frame, but we can tell you some things to check.

The IRS says 9 out of 10 filers who efile and choose direct deposit will get their Federal refunds within 21 days after it's accepted. Some returns are processed fairly quickly, while others require additional processing due to specific items in the return. Some are pulled at random for more thorough investigation. And at this time of year (February) some filers will have delays due to the PATH Act that I mention at the bottom of this posting.

Did you efile, or did you choose to print and mail the return? If you filed by mail, it can take about 6 weeks to get a Federal refund.

If you efiled, double-check to be sure the return was efiled successfully and accepted.
If you used Online TurboTax, you can sign into your Online Account and check the efile status at the Tax Home.

If that showed it was accepted, you can use the tool at the IRS website below to monitor the status of your Federal refund.
https://www.irs.gov/Refunds

NOTE: When using that tool, use only the Federal refund amount, and not any total refund amount that includes a state refund.
The amount to use is on your Federal Form 1040, Line 21a.

NOTE: By law (the PATH Act), the IRS did not begin issuing refunds on tax returns claiming the Earned Income Tax Credit (EIC) or Additional Child Tax Credit (ACTC) until after February 15. So filers with one of those credits likely won't get their refunds until the end of February or early March.

To track a state refund:
https://ttlc.intuit.com/community/refund-status/help/how-do-i-track-my-state-refund/00/25571

Level 2

I filed in Feb. and I still haven’t recieved anything. Or how to relieve it.

Level 2

Or how to receive it

Level 15

@Alancar1225 Did you efile, or did you print, sign, and mail the return?

If you efiled, double-check with this tool to be sure the return was efiled successfully and accepted:
https://shop.turbotax.intuit.com/efile/efile_status_lookup.jsp

If that showed it was accepted (or if you mailed the return), what do you see at the IRS website below for the status of your Federal refund?
https://www.irs.gov/Refunds
NOTE: When entering your refund amount, use only the Federal refund amount and not any total refund amount that includes a state refund. The figure is shown on your 2018 Federal Form 1040, Line 20a.

If that IRS tool shows that the refund has been sent, but you never received it, report back for more info.

If the IRS tool says it is still "being processed", we can tell you how to speak to a live agent at the IRS to see if they can tell you anything about the delay, and how to contact the IRS Taxpayer Advocate Service if necessary.

To track a state refund:
https://ttlc.intuit.com/questions/1899433-how-do-i-track-my-state-refund

Level 2

I called the IRS and they sent my refund back to Turbo Tax to minus the fees for preparing my tax return. So who can I talk to about getting my money from Turbo tax???

Level 15

Your tax refund was not sent to TurboTax. TurboTax does not handle your refund at all.

Santa Barbara Tax Products Group, LLC (SBTPG) is the bank that handles the Refund Processing Service when you choose to have your TurboTax fees deducted from your refund. This option also has an additional charge from the bank that processes the transaction.

You can contact them SBTPG, toll-free, at 1-877-908-7228 or go to their secure website www.sbtpg.com

https://ttlc.intuit.com/questions/2580357-who-provides-the-refund-processing-service

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

Level 2

I still have not received my 2018 refund

Level 15

@Myreckels Scroll up in the thread you posted to and read what it says just above your post.

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

Level 2

811..I file in March 2019

Level 2

Why is my federal taxes being rejected?

Level 11

If your 2019 tax return has been rejected, you will receive an email as to why your return was rejected. You can use the link provided below on how to fix the rejection and re-file the return:

How to fix a rejection

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Level 2

How come my refund status doesn't show on the IRS SITE?

Level 6

Please click the link below for the Turbo Tax FAQ for information on your refund status not showing on Where's My Refund.

https://ttlc.intuit.com/community/refund-status/help/why-is-there-no-record-of-my-return-at-where-s-my-refund-wmr/00/26435

Level 2

Why cant i see anything on the irs wedsite

Level 14

Until the IRS starts processing your tax return there may not be a record of it or the IRS website may reflect that you have entered incorrect information. When tracking your federal refund you need to wait at least 24 hours after first transmitting your tax return. As your return moves through the system the status will be updated accordingly. Continue checking the Where’s My Federal Refund? tool for updates. These updates are made daily, usually overnight. Also, you will need to know the exact amount of your tax return refund, your tax return filing status, and your Social Security number when you visit the IRS website to track your refund.

**Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"

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