Where can I find my IRS confirmation number?

[HeatherPLO]

Did you need assistance?  Please respond here if you have questions.

[CarissaM]

Currently we are awaiting updated information on how we can cancel or change the direct debits. Please click here for more information @Aymincendiary.

[mesquitebean]

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@ Aymincendiary wrote:

I didn't get one either when doing my taxes back in February. In order to qualify for my mortgage I had to show I paid my tax bill for 2020. I had scheduled it for April 15th through TurboTax. A call to both CS and IRS would not allow me to make any changes to the pending payment so I chose to pay it today through ACH on the Direct Pay site so I could move forward with the lender. However the pending payment is still there. I can see it from my IRS account. But without a confirmation number I can't cancel or make changes to it. The pending payment for April 15th is now not necessary as I paid my owed taxes in full today so I could show this to the lender. Any suggestions... other than get in my car and explain my plight to a live agent? Thank you.

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NOTE:  If you've already tried this method, and if it was this method that asked you for a confirmation number, then this information is likely redundant and won't be helpful.   But since I don't know exactly what you did, I'll provide the info below from the IRS website.

I'm a fellow user, not a tax person, and don't work for TurboTax.  But I may be able to provide some information.  What department did you speak to at the IRS?   There is a special department and special phone number at IRS efile Payment Services where one can supposedly cancel a scheduled electronic payment that was submitted in an efile.   Go to the following IRS website, where you can see the full article:

https://www.irs.gov/payments/pay-taxes-by-electronic-funds-withdrawal

Scroll down that page a bit.  The information for cancelling a scheduled electronic funds withdrawal from an efiled return is in the section with the heading "Cancellations, Errors, and Questions" where you'll see the department and phone number.

If you are able to cancel it at IRS efile Payment Services, see if they can give you some confirmation number of the cancellation for your records.   Also check your IRS Account at some point later to be sure the pending payment is no longer showing.   While you have them on the phone, ask them about how long it takes before you can see the scheduled payment removed from your IRS Account..

[mesquitebean]

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@Aymincendiary wrote:

Thank you. IRS wasn't too helpful on the phone. I made a payment yesterday with my savings account and apparently it isn't set up for ACH transfers. So I paid with my checking account today. The payment scheduled for the 15th will fail as it is through my savings account as well. Turbotax should either provide an IRS confirmation number or not allow scheduled payments.

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So you tried that special phone number at IRS efile Payment Services, and it was that department that asked you for a confirmation number?   Sorry, but I didn't know that department would ask for it since that page doesn't mention one.

Did you also tell your bank about the problem in case they can put some kind of block/stop on it?

Otherwise, as a fellow user, I'm sorry I don't have any other suggestion.

Perhaps there will be another method for cancelling it come to light at some point according to the FAQ that @CarissaM provided in her comment above.

[mesquitebean]

@Aymincendiary 

I'm not sure why you posted those images in this public Internet forum.    If you wish to remove them, you can do so by editing your posting.  To do that click the tiny blue 3-dot icon just to the right of your posting and choose EDIT.

[jabh1946]

In past I thought I received a e-mail from Turbo Tax that my Federal Tax Return had been accepted.  Is this message no longer issued?  

[jabh1946]

I am looking for the Electronic Postmark from Turbo Tax.

[Critter-3]

It is ... did you check the spam folder ?   Did you block email from Intuit or Turbotax?   Do they have the correct email for you ?   

Log in and check the status and then verify your contact info while you are there ...

If you have e-filed using TurboTax Online, you can check e-file status here https://turbotax.intuit.com/tax-tools/efile-status-lookup/ 

If you are using TurboTax desktop product, open the software, click File tab in the very top of computer screen and scroll down to Check E-Filing Status.

To update your TurboTax account, see this TurboTax support FAQ - https://ttlc.intuit.com/questions/1900724-how-do-i-update-my-turbotax-account-information

To update your TurboTax Advantage account, see this TurboTax support FAQ - https://ttlc.intuit.com/questions/1900547-how-do-i-update-or-confirm-the-information-in-my-turbotax-...

[Critter-3]

How can I prove I e-filed my return (what is an "electronic postmark")?

As long as you transmitted your return before 11:59 PM on the day taxes were due, your return is considered timely filed even if it doesn't get accepted until after the deadline.

You can show you e-filed before the deadline using an Electronic Postmark, which is a time stamp that shows when your return was transmitted. You can find it in TurboTax. See below for instructions on how to find it for your current or prior year return.

(If you're concerned because you haven't yet received your refund, there are many reasons why a refund may be delayed, even if you filed on time.)

Current tax year

TurboTax Online and mobile app

Simply check your e-file status online (you’ll need your Social Security number and zip code) to retrieve your filing status history. You can then capture a screenshot or print it out from your web browser.

If the link above doesn't work, follow these steps:

1. Open your return.
2. On the first screen (it will say "Take me to my return"), scroll down and select Your tax returns and documents.
3. Select the current year.
4. Select View efile details.
5. You can then capture a screenshot or print it out from your web browser.

TurboTax CD/Download software

1. First, open your return.
2. Then, from File menu in TurboTax, select Check E-file Status.
3. Select Print.

Prior tax year

For returns before the current year that you e-filed with TurboTax: 

1. Open your return.
2. On the first screen (it will say "Take me to my return"), scroll down and select Your tax returns and documents.
3. Select the year you e-filed.
4. Select View efile details.
5. You can then capture a screenshot or print it out from your web browser.

https://ttlc.intuit.com/questions/4118401-need-certification-of-electronic-filing-for-bank

[Bp9604]

Never received a confirmation that taxes were paid online 

[Critter-3]

Your only proof of payment is in your own bank or CC records ... no confirmation of payment is ever issued especially by TT since they only send the payment info to the IRS/state and they are the ones responsible for completing the transaction. 

[Nhunhu98]

I had to switch to turbo tax desktop from online version because the online version did not allow me to create a specific form. When I go to check efile status, it's states "Accepted.  congratulations! The IRS has accepted this return and you're finished with your taxes." I never received an email from turbo tax and assumed this was enough. I have not received refund and cannot contact IRS to see if they really received my return. How can I get proof of e-filing date to send to IRS? I can not find where to see that in desktop version

[SForrestLO]

You can check to see if your return was e-filed using this tool.
https://ttlc.intuit.com/community/return-status/help/how-do-i-check-my-e-file-status/00/25538

@Nhunhu98

[mesquitebean]

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@ Nhunhu98 wrote:

I had to switch to turbo tax desktop from online version because the online version did not allow me to create a specific form. When I go to check efile status, it's states "Accepted.  congratulations! The IRS has accepted this return and you're finished with your taxes." I never received an email from turbo tax and assumed this was enough. I have not received refund and cannot contact IRS to see if they really received my return. How can I get proof of e-filing date to send to IRS? I can not find where to see that in desktop version

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Are you referring to a 2021 return?   When did you efile?   We may be able to tell you how to check on your Federal refund.   Since your program tells you that you were efile was accepted, have you tried the IRS "Where's My Refund" tool to check the status of your Federal refund?

https://www.irs.gov/Refunds

It's not uncommon to not receive the TurboTax email acceptance notice.   It happens to some users.   I don't get mine, either, even though I have the TurboTax/Intuit addresses whitelisted in my contacts.

It's also not uncommon to have a delayed refund for a number of reasons.  This time of year, one possibility is a delay due to claiming EITC or ACTC tax credits.   The IRS has only recently begun releasing refunds for filers with those credits.     Any other issue that  would require any manual processing could also lead to a delay.

As for proof of efiling, in your desktop product you can open your 2021 return then go into Forms Mode.  In the list of forms look for one called "Electronic Postmark".   It's usually down near the bottom of the list of Federal forms in your return.

It has the date and time you efiled, and if accepted, it has the date it was accepted.   You shouldn't need to send that to the IRS, however, unless they were to ask for it, which would be unusual.  

[mesquitebean]

@Nhunhu98 

Oops!  In one place in my answer above, I typed "2020" instead of "2021", but have now corrected that.

You didn't mention what tax year you are asking about, but my answer assumed you are asking about a current 2021 return.