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After you file
@ Aymincendiary wrote:I didn't get one either when doing my taxes back in February. In order to qualify for my mortgage I had to show I paid my tax bill for 2020. I had scheduled it for April 15th through TurboTax. A call to both CS and IRS would not allow me to make any changes to the pending payment so I chose to pay it today through ACH on the Direct Pay site so I could move forward with the lender. However the pending payment is still there. I can see it from my IRS account. But without a confirmation number I can't cancel or make changes to it. The pending payment for April 15th is now not necessary as I paid my owed taxes in full today so I could show this to the lender. Any suggestions... other than get in my car and explain my plight to a live agent? Thank you.
NOTE: If you've already tried this method, and if it was this method that asked you for a confirmation number, then this information is likely redundant and won't be helpful. But since I don't know exactly what you did, I'll provide the info below from the IRS website.
I'm a fellow user, not a tax person, and don't work for TurboTax. But I may be able to provide some information. What department did you speak to at the IRS? There is a special department and special phone number at IRS efile Payment Services where one can supposedly cancel a scheduled electronic payment that was submitted in an efile. Go to the following IRS website, where you can see the full article:
https://www.irs.gov/payments/pay-taxes-by-electronic-funds-withdrawal
Scroll down that page a bit. The information for cancelling a scheduled electronic funds withdrawal from an efiled return is in the section with the heading "Cancellations, Errors, and Questions" where you'll see the department and phone number.
If you are able to cancel it at IRS efile Payment Services, see if they can give you some confirmation number of the cancellation for your records. Also check your IRS Account at some point later to be sure the pending payment is no longer showing. While you have them on the phone, ask them about how long it takes before you can see the scheduled payment removed from your IRS Account..