What does "Your tax return is still being processed. A refund date will be provided when available." Exactly mean?

[NYAJ]

Ok..copy and paste or computer generated msg are very old. It's been longer than what they guaranteed. 21 days and I know many people who already got their tax return and  they filed after me through different people. If your company had issues just own up to it and admit.

[AkinaLO]

You're best option is to contact the IRS, they now have your tax return, not TurboTax. 

Here's DoninGA's instructions to call the IRS.

"Call the IRS: 1-800-829-1040 hours 7 AM - 7 PM local time Monday-Friday
When calling the IRS do NOT choose the first option re: "Refund", or it will send you to an automated phone line.
So after first choosing your language, then do NOT choose Option 1 (refund info). Choose option 2 for "personal income tax" instead.
Then press 1 for "form, tax history, or payment".
Then press 3 "for all other questions."
Then press 2 "for all other questions."
- When it asks you to enter your SSN or EIN to access your account information, don't enter anything.
- After it asks twice, you will get another menu.
Then press 4 for personal or individual tax questions.
It should then transfer you to an agent."

[DoninGA]

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@NYAJ wrote:

Ok..copy and paste or computer generated msg are very old. It's been longer than what they guaranteed. 21 days and I know many people who already got their tax return and  they filed after me through different people. If your company had issues just own up to it and admit.

---

The IRS target is 21 days from the tax return being Accepted to issue a tax refund.  It is NOT a Guarantee

Only the IRS and your State control when and if a Federal or State tax refund is Approved and Issued.

Once a tax return has been Accepted by the IRS or a State, TurboTax receives no further information concerning the tax return or the status of any tax refund.  Only the taxpayer listed on the tax return can obtain the status of a tax refund or a tax return.

IRS federal tax refund FAQ's - https://www.irs.gov/refunds/tax-season-refund-frequently-asked-questions

It's been longer than 21 days since the IRS received my return and I haven’t gotten my refund. Why?
Some tax returns take longer to process than others for many reasons, including when a return:

• Includes errors
• Is incomplete
• Is affected by identity theft or fraud
• Includes a claim filed for an Earned Income Tax Credit or an Additional Child Tax Credit. See Q&A below.
• Includes a Form 8379, Injured Spouse Allocation, which could take up to 14 weeks to process
• Needs further review in general

We will contact you by mail when we need more information to process your return.

Will ordering a transcript help me find out when I’ll get my refund?
A tax transcript will not help you find out when you’ll get your refund. The information transcripts have about your account does not necessarily reflect the amount or timing of your refund. They are best used to validate past income and tax filing status for mortgage, student and small business loan applications, and to help with tax preparation.

[copenhagen0430]

Ok so I got a letter from the IRS stating I needed to verify my identity. I just did that today and it said congratulations your return will not move forward to processing. 

Has this ever happened to anyone, if it has have much longer did y’all wait till you received your tax return! 

[dpowell2]

I have been in process since February did not know about this health care form but still cant get a real answer on whats going on with my taxes

[DoninGA]

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@dpowell2 wrote:

I have been in process since February did not know about this health care form but still cant get a real answer on whats going on with my taxes

---

To check the status of an e-filed return, open up your desktop product or log into your TurboTax Online Account. You can find your status within the TurboTax product.
If accepted by the IRS use the federal tax refund website to check the refund status - https://www.irs.gov/refunds
If accepted by the state use this TurboTax support FAQ to check the state tax refund status - https://ttlc.intuit.com/questions/1899433-how-do-i-track-my-state-refund

After the tax return has been Accepted by the IRS (meaning only that they received the return) it will be in the Processing mode until the tax refund has been Approved and then an Issue Date will be available on the IRS website.
See this IRS website for federal tax refund FAQ's - https://www.irs.gov/refunds/tax-season-refund-frequently-asked-questions
If over 21 days since being Accepted by the IRS and the tax refund is still Processing you can call the IRS and speak with an IRS agent concerning your tax refund.
Call the IRS: 1-800-829-1040 hours 7 AM - 7 PM local time Monday-Friday
When calling the IRS do NOT choose the first option re: "Refund", or it will send you to an automated phone line.
So after first choosing your language, then do NOT choose Option 1 (refund info). Choose option 2 for "personal income tax" instead.
Then press 1 for "form, tax history, or payment".
Then press 3 "for all other questions."
Then press 2 "for all other questions."
- When it asks you to enter your SSN or EIN to access your account information, don't enter anything.
- After it asks twice, you will get another menu.
Then press 4 for personal or individual tax questions.
It should then transfer you to an agent.

[clsmyth86]

[Betty1169]

When can i s

[summer78]

Still waiting. No letter or change on irs status site. 

My refund was accepted 12th of February. And I still get the notification that it's processing and no date. 

I received my state refund last week. 

[DonnaLO]

While most refunds are issued within 21 days of the return being accepted, not the date it was filed, sometimes there can be delays. 

Please see the following information about contacting the IRS if it has been more than 21 days since your return was accepted:

https://ttlc.intuit.com/replies/3302084

[Kam4]

Its been 45 days today mine was excepted Feb 3 still saying mine is being processed a date will be given this is bs

[DaraLO]

Since it's been more than 21 days since your return was accepted, we suggest contacting the IRS directly to inquire about your refund. You can go here for steps to reach a live IRS agent when you call.

You can also refer to the following TurboTax FAQ for some possible reasons why your refund is delayed:  What if my IRS refund is taking longer than 21 day ...

[Ronniee]

What number did you call cause I never get an actual person on the number I call 

[CassLO]

@Ronniee Please see the information below, on how to reach the IRS:

How do I contact the Internal Revenue Service (IRS)?

Note: 

You will need to follow the prompts in order to speak to an IRS agent. There is a high call volume this time of year.

When calling the IRS do NOT choose Option 1.   

Choose Option 2 after you choose the language.   

Then Press 1    

Then Press 3   

Then Press 2, it will then transfer you to an agent.  

Please also see this link:What if my IRS refund is taking longer than 21 days? - TurboTax Support Video

[Daddywayne88]

I had recieved a letter stating i have to wait up to 60 days i cannot contact them untill after the 60 days i just want to know whats glimg on