My 2020 e-file is getting rejected due to AGI not matching

[pras4packers]

I filed my 2019 tax returns by mail. I downloaded the 2019 transcript from IRS website to make sure that the AGI amount matched. I am still getting a rejection for the AGI mismatch. I have submitted via e-file in prior years and had to submit 2019 taxes by mail due to rejection on the dependent claim. 

Is my 2020 e-file getting rejected due to the fact that I submitted 2019 by mail? The fact that I was able to download the 2019 transcript from IRS and the AGI amount is matching be sufficient for 2020 e-file to be accepted. I am at a loss as to why it is getting rejected.

I tried twice with the correct AGI amount and it has been rejected. I just now submitted with AGI as $0 as I read an article to try that if 2019 tax return wasn't filed. I know that is not the case with me (I have filed 2019 taxes and have a transcript from IRS that validates it) but I am giving it a shot. If my 3rd desperate attempt for e-file also fails (likely) then I will have to submit it by mail. AARGHHH!!!

Update: The federal e-file was accepted by making my AGI for 2019 to $0. It's not what I expected so I am not going to question it. 

[Neil champlin]

Simething is wrong with IRS  WEBSITE I HAVE  REJECTED MULTIPLE TIMES OVER CORRECT AGI  correct entry. 5-18-20

[VolvoGirl]

ENTER 0 FOR AGI. The IRS took a long time last year to process 2019 returns so the AGI didn't get entered in time.

When did you file 2019? If it was late in the year or you mailed it, try putting in 0 (zero) for the AGI. And see, https://ttlc.intuit.com/community/rejections/help/what-if-i-entered-the-correct-agi-and-i-m-still-ge...

How to correct the AGI
https://ttlc.intuit.com/community/agi/help/where-do-i-correct-my-agi-in-turbotax-online/00/26311

If you can’t get it to efile you will have to print and mail it.
How to mail a return from the Online version
https://ttlc.intuit.com/community/printing/help/how-do-i-print-and-mail-my-return-in-turbotax-online...

Be sure to attach copies of your W2s and any 1099s that have withholding on them.  You have to mail federal and state in separate envelopes because they go to different places.  Get a tracking number from the post office when you mail them for proof of filing.


For AGI Reject code 031
https://ttlc.intuit.com/community/rejections/help/e-file-reject-ind-031-04-or-ind-032-04-the-agi-or-...

[DoninGA]

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@Neil champlin wrote:

Simething is wrong with IRS  WEBSITE I HAVE  REJECTED MULTIPLE TIMES OVER CORRECT AGI  correct entry. 5-18-20

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Try entering a 0 (zero) for the 2019 AGI and e-file the 2020 tax return again.