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Danielle21
Level 2

Letter from IRS!!

I also got the same thing TurboTax got paid then got a letter from the IRS saying the same thing about how my taxes were not filed correctly. I'm sorry that you have to go through this as I have to go through this. What's terrible are the people that leave these comments on here think they know everything and it's quite annoying so good luck with any advice from anybody on here

Nitetyme27
Level 1

Letter from IRS!!

I have been a customer for eight years you will be losing my business

Critter-3
Level 15

Letter from IRS!!

Be aware that the  account with the ZERO balance may get hit with bank fees for bad debits. 

Happycheryl
Returning Member

Letter from IRS!!

Stop using them they li leak information

Browwini
New Member

Letter from IRS!!

  • I haven't received my taxes yet and why is it taking so long.
xmasbaby0
Level 15

Letter from IRS!!

@Browwini You do not say how long ago you filed or whether you efiled or mailed your return. 

Millions of people are waiting for the severely backlogged IRS to process their tax returns and send their refunds.   You are not the only one.

 

 

TurboTax gives you an estimated date for receiving your refund based on a 21 day average from your date of acceptance, but it can take longer.  “21 days”  is not a promise from TurboTax or the IRS.   Many refunds are taking longer during the pandemic.  The IRS is backlogged —-they are still trying to process millions of 2019 returns; they received millions of e-filed on the day they opened for 2020 returns, and now they are burdened with sending out another round of stimulus checks.   Congress changed the tax laws in the middle of the tax season so millions of returns need to be recalculated; and now on top of all that,  they have to gear up to start making monthly child tax credit payments.

 

 

Some delays are resulting from incorrect amounts that folks entered for stimulus checks they received.   Many people have been confused by the recovery rebate credit and completed it incorrectly.  The IRS may delay your refund while they cross-check to see what you received.  Some refunds are delayed because of the tax law changes that went into effect recently.   If your return has unemployment or the premium tax credit on it, that may be delaying it.

 

 

First, check your e-file status to see if your return was accepted: 

https://turbotax.intuit.com/tax-tools/efile-status-lookup/

 

Once your federal return has been accepted by the IRS, only the IRS has any control.  TurboTax does not receive any updates from the IRS. Your ONLY source of information about your refund now is the IRS.

You need your filing status, your Social Security number and the exact amount  (line 34of your 2020 Form 1040) of your federal refund to track your Federal refund:   

https://www.irs.gov/refunds

To track your state refund:    

https://ttlc.intuit.com/questions/1899433-how-do-i-track-my-state-refund

 

https://ttlc.intuit.com/questions/1901548-why-do-some-refunds-take-longer-than-others

If you chose to have your TurboTax fees deducted from your federal refund, that will take some extra time, while the third party bank handles the refund processing.

https://www.irs.gov/refunds/tax-season-refund-frequently-asked-questions

https://ttlc.intuit.com/questions/2840013-does-accepted-mean-my-refund-is-approved

https://ttlc.intuit.com/questions/2724106-my-return-is-accepted-but-still-not-approved-is-there-a-pr...

 

 

 

 

 

 

From this IRS website - https://www.irs.gov/newsroom/irs-operations-during-covid-19-mission-critical-functions-continue

 

 As of June 23, 2021, we had 17.5 million unprocessed individual returns in the pipeline. Unprocessed returns include tax year 2020 returns such as those requiring correction to the Recovery Rebate Credit amount or validation of 2019 income used to figure the Earned Income Tax Credit (EITC) and Additional Child Tax Credit (ACTC). This work does not require us to correspond with taxpayers but does require special handling by an IRS employee so, in these instances, it is taking the IRS more than 21 days to issue any related refund. If, as a result, a correction is made to any RRC, EITC or ACTC claimed on the return, the IRS will send taxpayers an explanation. Taxpayers are encouraged to continue to check Where’s My Refund? for their personalized refund status and can review Tax Season Refund Frequently Asked Questions.

How long you may have to wait: The IRS understands the importance of timely processing of tax returns and refund issuance. We have processed all error free returns received prior to 2021, and continue to work the returns that need to be manually reviewed due to errors.  We are rerouting tax returns and taxpayer correspondence from locations that are behind to locations where more staff is available, and we are taking other actions to minimize any delays. Tax returns are opened and processed in the order received. As the return is processed, it may be delayed because it has a mistake including errors concerning the Recovery Rebate Credit, is missing information, or there is suspected identity theft or fraud. If we can fix it without contacting you, we will. If we need more information or need you to verify that it was you who sent the tax return, we will write you a letter. The resolution of these issues depends on how quickly and accurately you respond, and the ability of IRS staff trained and working under social distancing requirements to complete the processing of your return.

What you should do: If you filed electronically and received an acknowledgement, you do not need to take any further action other than promptly responding to any requests for information. If you filed on paper, check Where’s my refund? If it tells you we have received your return or are processing or reviewing it, we are processing your return, but it may be under review. We’re working hard to get through the backlog. Please don’t file a second tax return or contact the IRS about the status of your return.

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
Jojo1234
New Member

Letter from IRS!!

I have got nothing from the irs and now I’m paying TT fees that should be coming from my return.  TT should wait right along with me till irs refunds my taxes

DoninGA
Level 15

Letter from IRS!!


@Jojo1234 wrote:

I have got nothing from the irs and now I’m paying TT fees that should be coming from my return.  TT should wait right along with me till irs refunds my taxes


See this TurboTax support FAQ for payment of the account fees - https://ttlc.intuit.com/community/charges-and-fees/help/why-was-my-bank-account-auto-debited-for-tur...

Oafus
Returning Member

Letter from IRS!!

Yea this IS total BS you guys tell me my Taxes were accepted. But when I got to the IRS website they don't have any record of it even being there and now your demanding payment for services that haven't been rendered. YOU GET PAID WHEN I GET PAID.... that's how this agreement is supposed to work.

Misssdb
Level 2

Letter from IRS!!

I’m in a similar situation. I e-file in April as well. It was accepted instantly. Still being processed as you read this. I have received a letter but (the kicker) it was returned to sender (due to a recent move) and incorrect mail delivery. Postal service error. They can’t track the document/check. So I’m in the dark about what was in the envelope. Good luck calling a human at IRS. It’s telling you to call back another day or some other time. Even for an in-person appointment. So… what is the next step? 

I, too, opted to pay for my services (TurboTax) via refund. But no money… big problem. Let’s talk. 

jsierra9
Level 1

Letter from IRS!!

They want to charge me too. and I have been waiting. I called for a deferment and they said "WE CAN ONLY DO IT ONCE, YOU NEED TO PAY NEXT MONTH" lmao wow. 

Rjcozad1
Level 1

Letter from IRS!!

I have received not one but two-2- IRS letters. let me explain why 1) I will never use Turbo Tax again  EVER and 2) Why my situation ought to be a starting point for a class action suit!

on my 2019 return I had received a K-1 statement and it had three letters which resulted in and error for line Box 20. I could not send in my return nor even print a copy until it was resolved...Three L E N G T H Y  calls to three different Turbo Tax "experts" two with completely stupid suggestions the third simply over road the error message and sent my return to the IRS. Stupid me I thought that he sent my version of the return But NO it was a complete mess! The IRS issued a call for me to visit the IRS office in mesa , AZ which I did ( oh yes I forgot TurboTax stated that they "do not retain copies of customers returns). the IRS thought that I was a victim of identity theft as the return was not signed by myself or my wife. Now I received a copy from the IRS and guess what / It was almost 1/2 of my income but oddly the amount they claimed for my refund was almost (ALMOST) within a few $$ of what my version claimed. Now guess what. YUP an audit from the IRS with SIGNIFICANT penalties! My discussion with the IRS is simply the return submitted WITHOUT MY KNOWLEDGE  is a fraud  and I ought to be held blameless as I figured out how I can print the correct version of my work  and Intuit be held accountable for all outstanding fees and penalties..!!

5477
New Member

Letter from IRS!!

As I said, you cannot talk to a real person.  What you are asking can't be done by me .. That is on you all and your telephone response system.  Way to complicated for such an important agency to be using.  

netporter23
New Member

Letter from IRS!!

yes its a 5071c so they said id myself i have on idme.com andb i got lifelock but cannot speak w yall or irs or get on to maybe amend my taxes to turnbin my tx icestorm credits etc cuz changed from [email address removed] to put43 after my name cuz phone broke couldnot access cuz dont remember old passcode so yalls account for me is under old email ask me security questions etc cuz irs wants me go on identify me irs.com but you got have school loan not nettell or home equity loan or morgageloan so cant id for them email my responses to new email [email address removed] i need help 

 

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