If I've been waiting over 21 days, what irs number do I call

[HeatherPLO]

We do not have information concerning your refund once it has been transmitted to the IRS.  Also, there could be a few reasons while your refund is taking longer than normal.  Please see the Help Article here for further details.  

[anton_mendejar]

There is no option for Personal tax refund. No agent to talk.

[CarissaM]

If you need to speak with an agent, please click here to contact a customer support specialist with the IRS. 

[Matrixmp03]

I filled my Taxes February 3rd through turbo Tax. They got received by the IRS February 12th at 3:03pm. They were then shown as approved by the IRS on February 12th at 5:11pm same day. All of this is according to Turbo tax. I STILL do not have my refund and it has been over 35 days now. I have called the [phone number removed] number everyday at least 5 times a day since March 5th and have never even gotten the chance to press a button. They only ever say they are "too busy please try you call at a later time." The IRSGO app shows it still in process and to call after 21 days has passed. I'm now stuck because it is in fact well over 21 days and the only option I'm being told is to call if over but in over 56 calls I have gotten the same message. Not one person ever to just help me understand what is going on. My family is in need of this refund with a passing of a loved ones bills left but I cannot seem to get anywhere with TurboTax, IRS app, or the phone numbers provided by both parties. Someone please help....

[PaulaM]

Most taxpayers receive their refund within 21 days, but sometimes it can take longer to process or review your return. Please see the links below for reference.

What if my IRS refund is taking longer than 21 days?

What do I need if I call the IRS?

Please see these links below for possible reasons for delays.

Some federal refunds are delayed due to the PATH Act

Why do some refunds take longer than others?

[Matrixmp03]

PaulaM. Thanks for the response but idk if you actually read my message or clicked on those links you gave me. Link 1 tells me that if in fact it's been after 21 days to call. I've called now over 56 times with same message. 2nd link is telling me to check the website. I've checked the website everyday since and the website is saying to call. Smh. 3rd and 4th links are about the Path Act which I may fall into but it also says if I do and irs been over 21 days to check their website.... nothing in those links actually is helping reach the IRS. They are only enforcing that I NEED to be contacting them after 21 days... There has to be a way to get someone on the phone. Please help.

[Dananwayne]

I have been waiting over 21 days for my

return as of Friday it will be 30 days I can’t get ahold of the irs what do I do 

[Qw86]

I’ve been waiting 22 days now. I called the irs number all day, there’s been no answer. It would seem I have a long period to wait according to some other people time waiting for their refund. (Sign). This is why I don’t expect money to arrive on schedules. Somehow always gets delayed at an inconvenience to you. I will continue to call and check like everyone else. If I do get my refund I will update this message. Ugh 

[Jaclayton78]

I’ve been waiting over 21 days for my refund and I can’t get ahold of anyone for answers. I tried for a week to call the IRS number that is provided but it doesn’t work. I really just need to find out if I’m going to get my taxes or if they’ve been lost and should I refile?

[JeanneLO]

No don't re-file. The tax return will just be rejected for a duplicated tax return. Individuals can call the IRS at (800) 829-1040, Monday through Friday, 7:00 a.m. - 7:00 p.m. your local time.

The IRS is working on backlogs from last year along with this year tax return refunds. There are delays and unfortunately we don't have any information on your refund.

Here are some tips when contacting the IRS:

• First choose your language. 
• Then do not choose the first choice regarding REFUND, or it will send you to an automated phone line.
• Instead, press 2 for personal income tax questions.
• Then press 1 for form, tax history, or payment.  
• Then press 3 for all other questions.
• Then press 2 for all other questions to be transferred to an agent

Please see this TurboTax FAQ on what to have ready before you contact the IRS: What do I need if I call the IRS?

@Jaclayton78

[Lovelycocoa215]

I've been doing my taxes the same every year there never been an issue but I think im going to not use turbotax after this year I have been using them for a long time but what I noticed is if u used turbo tax to file your taxes this year everyone is getting delayed people who didn't already has there smh I usually have my taxes by now and I really can't talk to anyone Bout it 

[SForrestLO]

@Lovelycocoa215

It doesn't matter what company you go with to prepare your tax return. When it comes to the IRS, there is really nothing anybody can do except wait for them to finish the review process. You can contact them directly for questions or concerns regarding your return. However, it is difficult to reach someone.

[Nanadanner]

It has been 2 months since we files our taxes. Where is my refund or is there a problem. We files thru Turbo TaxThank you,

Cheryl  [removed]

[Critter-3]

The IRS did not start processing until Feb 12.  It is  seriously backlogged because of all the extra stimulus filings, as well as several million unprocessed 2019 returns left over from the COVID shutdown.   In addition, the Where's My Refund site has been erratic and unreliable.   But if TT told you the IRS has Accepted your filing, then the government has it for processing, and TT receives no further updates.  Lots of other folks are still waiting, so please continue to be patient. 

Tax Time Guide: Use the Where’s My Refund? tool or IRS2Go app to check tax refund status | Internal ...

In addition,  the IRS has just started sending out Stimulus #3, and it will take a few weeks for everyone to get theirs.  It comes separately, not as part of your 2020 tax refund.  See:

Get My Payment | Internal Revenue Service (irs.gov)

Federal and state refunds come from completely separate entities.  There is no rule as to which one will come in first or how long it will be between their arrivals in your account.

Sadly, the IRS refund site has been behaving erratically and has not always reliable this year.   TurboTax has no control over this and cannot find out anything about your refund for you.

https://www.irs.gov/refunds

https://www.msn.com/en-us/money/taxes/the-irs-is-behind-in-processing-nearly-7-million-tax-returns-s...

TurboTax gives you an estimated date for receiving your refund based on a 21 day average from your date of acceptance, but it can take longer.  “21 days”  is not a promise from TurboTax or the IRS.   Many refunds are taking longer during the pandemic.  The IRS is backlogged —-they are still trying to process millions of 2019 returns; they received millions of e-filed on the day they opened for 2020 returns, and now they are burdened with sending out another round of stimulus checks.   

Some delays are resulting from incorrect amounts that folks entered for stimulus checks they received.   Many people have been confused by the recovery rebate credit and completed it incorrectly.  The IRS may delay your refund while they cross-check to see what you received.

Once your federal return has been accepted by the IRS, only the IRS has any control.  TurboTax does not receive any u

First, check your e-file status to see if your return was accepted: 

https://turbotax.intuit.com/tax-tools/efile-status-lookup/pdates from the IRS. Your ONLY source of information about your refund now is the IRS.

You need your filing status, your Social Security number and the exact amount  (line 34of your 2020 Form 1040) of your federal refund to track your Federal refund:   

https://www.irs.gov/refunds

To track your state refund:    

https://ttlc.intuit.com/questions/1899433-how-do-i-track-my-state-refund

https://ttlc.intuit.com/questions/1901548-why-do-some-refunds-take-longer-than-others

If you chose to have your TurboTax fees deducted from your federal refund, that will take some extra time, while the third party bank handles the refund processing.

https://www.irs.gov/refunds/tax-season-refund-frequently-asked-questions

https://ttlc.intuit.com/questions/2840013-does-accepted-mean-my-refund-is-approved

https://ttlc.intuit.com/questions/2724106-my-return-is-accepted-but-still-not-approved-is-there-a-pr...

[Divabunny72]

Next Step , Payment was due Today and its not in my Bank account.