I haven't gotten my tax return in over 2 months , what's going on ?

[DoninGA]

Did you e-file your tax return and was it accepted?  
Only the IRS and your State control when and if a Federal or State tax refund is Approved and then Sent.
Use this TurboTax website to check the status of an e-filed return and if it was either accepted or rejected - <a rel="nofollow" target="_blank" href="https://turbotax.intuit.com/tax-tools/efile-status-lookup/">https://turbotax.intuit.com/tax-tools/ef...>
If accepted by the IRS use the federal tax refund website to check the refund status - <a rel="nofollow" target="_blank" href="https://www.irs.gov/refunds">https://www.irs.gov/refunds</a>
If accepted by the state use this TurboTax support FAQ to check the state tax refund status - <a rel="nofollow" target="_blank" href="https://ttlc.intuit.com/questions/1899433-how-do-i-track-my-state-refund">https://ttlc.intuit.com/qu...>

What is the status of the tax refund?

[lizette0604]

Here's what happened ,I filed electronically , then it got rejected due to something about my husbands 2015 return . I mailed it off in April and it says it's being processed . Been it's been a while . Does it usually take this long ?

[DoninGA · Accepted solution]

The IRS can take several months to process a tax return that has been mailed and where there was an issue with either the current or past tax return.

After the tax return has been Accepted by the IRS (meaning only that they received the return) it will be in the Processing mode until the tax refund has been Approved and then a date for Sending will be available on the IRS website.

See this IRS website for federal tax refund FAQ's - https://www.irs.gov/refunds/tax-season-refund-frequently-asked-questions

Since it is over 21 days since being Accepted by the IRS and the tax refund is still Processing you can call the IRS and speak with an IRS agent concerning your tax refund.

Call the IRS:  1-800-829-1040  hours 7 AM - 7 PM local time Monday-Friday

When calling the IRS do NOT choose the first option re: "Refund", or it will send you to an automated phone line.  

So after first choosing your language, then do NOT choose Option 1 (refund info).  Choose option 2 for "personal income tax" instead.

Then press 1 for "form, tax history, or payment".   

Then press 3 "for all other questions."

Then press 2 "for all other questions."  

- When it asks you to enter your SSN or EIN to access your account information, don’t enter anything.  

- After it asks twice, you will get another menu.

Then press 2 for personal or individual tax questions.

It should then transfer you to an agent.

[lizette0604]

Appreciate your help. Thank you so much

[Mcgheebetty]

I have not  gotten my taxes in over two months and I mailed them in what is going on 

[Mcgheebetty]

I have not gotten my Refund in over two months in I mailed them in  when should I expect they’ll 

[Quarnda39]

Y haven't I received my taxes.. it's been over three months

[CatinaT1]

 https://www.irs.gov/newsroom/irs-operations-during-covid-19-mission-critical-functions-continue

[veronicacpage]

Yes

[MinhT1]

@veronicacpage

Once your return has been accepted by the IRS, the refund process is completely under the control of the IRS. The IRS says that most refunds would be issued within 21 days. But some returns need more processing and refunds will take longer, especially during these Covid-19 times when some IRS agents still work remotely.

Please read this IRS FAQ for more information.

This IRS document outlines IRS operations during Covid-19 times.

Please be patient, the situation will get better soon as some IRS agents are returning to their desks. You can check the status of your refund at this IRS web portal.

[Mariav1011]

I filed on March 25 and I have yet to receive my refund and I did mine electronically! Why is it taking so long? Does it have anything to do with COVID-19 and people who are not working maybe at the IRS and are working out of their homes possibly? But to wait almost 2 months and God knows it could be three I need my money!!!

[Mariav1011]

Did you do yours electronically? I did mine electronically a little over two months ago and I still haven’t gotten my refund and it was excepted also at a time when we need our money it’s been taking forever sadly and God knows we may never even get them

[xmasbaby0]

@Mariav1011

IRS phone lines supported by customer service representatives for both taxpayers and tax professionals are not staffed at this time. To check on regular tax refund status via automated phone, call 800-829-1954. (This line has no information on Economic Impact Payments.)

https://turbotax.intuit.com/tax-tools/efile-status-lookup/

TurboTax gives you an estimated date for receiving your refund based on a 21 day average from your date of acceptance, but it can take longer.  Many refunds are taking longer during the pandemic. 

Once your federal return has been accepted by the IRS, only the IRS has any control. TurboTax does not receive any updates from the IRS. Your ONLY source of information about your refund now is the IRS.

You need your filing status, your Social Security number and the exact amount  (line 20 of your Form 1040) of your federal refund to track your Federal refund:   

https://www.irs.gov/refunds

To track your state refund:    

https://ttlc.intuit.com/questions/1899433-how-do-i-track-my-state-refund

https://ttlc.intuit.com/questions/1901548-why-do-some-refunds-take-longer-than-others

If you chose to have your TurboTax fees deducted from your federal refund, that will take some extra time, while the third party bank handles the refund processing.

https://www.irs.gov/refunds/tax-season-refund-frequently-asked-questions

https://ttlc.intuit.com/questions/2840013-does-accepted-mean-my-refund-is-approved

https://ttlc.intuit.com/questions/2724106-my-return-is-accepted-but-still-not-approved-is-there-a-pr...

[Stevirt]

Same boat here.  It's been 2 months since electronic filing and IRS website says it's still being processed.