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MayoFamily4309
Level 1
May 18, 2021
Question

e-file rejected

  • May 18, 2021
  • 1 reply
  • 10 views

my wife and I file jointly and have filed jointly for 30+ years

as part of efile the program is asking for the AGI figure for each of us individually

our efile was rejected because the only AGI figure on last year's return does not match IRS record for my wife

seems to like my info just fine.  what do I do because today is filing due date

1 reply

H
Employee Tax Expert
HollyPEmployee Tax Expert
Employee Tax Expert
May 18, 2021

Review the advice here: What if I entered the correct AGI and I’m still getting an e-file reject?

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9
925Kidd
Level 2
June 3, 2021

Mt tax returns have been rejected due to the AGI being incorrect.   I have my 2019 ta returns and I have verified that the AGI is correct. What is causing this issue 

VolvoGirl
VolvoGirl
Level 15
June 3, 2021

ENTER 0 FOR AGI. The IRS took a long time last year to process 2019 returns so the AGI didn't get entered in time.

When did you file 2019? If it was late in the year or you mailed it, try putting in 0 (zero) for the AGI. And see, https://ttlc.intuit.com/community/rejections/help/what-if-i-entered-the-correct-agi-and-i-m-still-getting-an-e-file-reject/00/27031

How to correct the AGI
https://ttlc.intuit.com/community/agi/help/where-do-i-correct-my-agi-in-turbotax-online/00/26311

If you can’t get it to efile you will have to print and mail it.
How to mail a return from the Online version
https://ttlc.intuit.com/community/printing/help/how-do-i-print-and-mail-my-return-in-turbotax-online/00/26258

Be sure to attach copies of your W2s and any 1099s that have withholding on them.  You have to mail federal and state in separate envelopes because they go to different places.  Get a tracking number from the post office when you mail them for proof of filing.


For AGI Reject code 031
https://ttlc.intuit.com/community/rejections/help/e-file-reject-ind-031-04-or-ind-032-04-the-agi-or-self-select-pin-from-last-year-doesn-t-match-irs/00/27197

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