turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

Connect with an expert
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

Lynnlynn1
New Member

Can I get my TurboTax prepaid card number before I receive it in the mail?

How do i receive my temporary card or card number for on line

AkinaLO
Intuit Alumni

Can I get my TurboTax prepaid card number before I receive it in the mail?

Your temporary card with instructions on how to create an account should arrive in your email.

Please make sure you check your junk/spam folder if you don't see it in your email. The sender will be turboprepaidcard@email.turboprepaidcard.intuit.com.  

 

Please refer to the following help article for more information.     

About the Refund Advance temporary card - Community    

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"
sfc420
Returning Member

Can I get my TurboTax prepaid card number before I receive it in the mail?

My 16digit card number 

LindseyLO
Intuit Alumni

Can I get my TurboTax prepaid card number before I receive it in the mail?

For questions about your Turbo Visa Debit Card, please visit TurboDebitCard.com or call toll-free at (888) 285-4169.

 

Please see the below TurboTax FAQ for more information on your Turbo Tax Debit Card:

https://ttlc.intuit.com/community/refunds/help/getting-to-know-the-turbo-prepaid-visa-card/00/25569

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"
JakailaLO
Intuit Alumni

Can I get my TurboTax prepaid card number before I receive it in the mail?

Please see the answer posted above from Jimesa

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

Can I get my TurboTax prepaid card number before I receive it in the mail?

U cant get in contact with anyone.. someone has excess to my card and I need to change the mailing address but I cant get into my turbo account

CassLO
Intuit Alumni

Can I get my TurboTax prepaid card number before I receive it in the mail?

@Chekerialacy If you are referring to the TurboTax Visa Debit Card, please click here for the TurboTax Visa Debit Card phone number and don't choose option 2, it will repeat a few times then you will get more options. 

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"
Brazen207
New Member

Can I get my TurboTax prepaid card number before I receive it in the mail?

Hey quick question I already logged into the app how can I fix it ? 

DonnaLO
Expert Alumni

Can I get my TurboTax prepaid card number before I receive it in the mail?

@Brazen207, please clarify your question?    How can you fix what?   

 

All questions concerning the TurboTax Prepaid Visa card from Greendot, or your account with them,  should be directed to their customer service.  Find more information at https://turbodebitcard.intuit.com/contact-us

 

Getting to know the Turbo® Visa® Debit Card

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

Can I get my TurboTax prepaid card number before I receive it in the mail?

Can I get my new TurboTax card number 

CassLO
Intuit Alumni

Can I get my TurboTax prepaid card number before I receive it in the mail?

Unfortunately, no. Once you’ve signed up for a Turbo® Visa® Debit Card, it’ll be delivered in 5-10.

When will I receive my Turbo® Visa® Debit Card?

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

Can I get my TurboTax prepaid card number before I receive it in the mail?

Turbotax just now mailed my card 2/20/20. Applied for advance January 15 got denied. They're still mailing the card. Why did it take a month to mail? Can't reach customer service agent at that toll-free number no card number!!

DonnaLO
Expert Alumni

Can I get my TurboTax prepaid card number before I receive it in the mail?

All questions concerning the TurboTax Prepaid Visa card from Greendot, or your account with them,  should be directed to their customer service.  Find more information at https://turbodebitcard.intuit.com/contact-us

 

Getting to know the Turbo® Visa® Debit Card

 

For lost, stolen, or cards never received, visit https://turbodebitcard.intuit.com/contact-us .

 

 If you have set up your online account you can click on the link to Report a lost, stolen, or damaged card.  Otherwise call the phone number provided.  Press 2 to continue with the automated system, do not enter SS# at this point, Press 1, Press 2, now enter your SS# and continue following the prompts.

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

Can I get my TurboTax prepaid card number before I receive it in the mail?

My direct deposit account is wrong

Can I get my TurboTax prepaid card number before I receive it in the mail?

I have a refund on the way my deposit account number is wrong 

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question
Manage cookies