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How do i receive my temporary card or card number for on line
Your temporary card with instructions on how to create an account should arrive in your email.
Please make sure you check your junk/spam folder if you don't see it in your email. The sender will be turboprepaidcard@email.turboprepaidcard.intuit.com.
Please refer to the following help article for more information.
About the Refund Advance temporary card - Community
My 16digit card number
For questions about your Turbo Visa Debit Card, please visit TurboDebitCard.com or call toll-free at (888) 285-4169.
Please see the below TurboTax FAQ for more information on your Turbo Tax Debit Card:
https://ttlc.intuit.com/community/refunds/help/getting-to-know-the-turbo-prepaid-visa-card/00/25569
Please see the answer posted above from Jimesa
U cant get in contact with anyone.. someone has excess to my card and I need to change the mailing address but I cant get into my turbo account
@Chekerialacy If you are referring to the TurboTax Visa Debit Card, please click here for the TurboTax Visa Debit Card phone number and don't choose option 2, it will repeat a few times then you will get more options.
Hey quick question I already logged into the app how can I fix it ?
@Brazen207, please clarify your question? How can you fix what?
All questions concerning the TurboTax Prepaid Visa card from Greendot, or your account with them, should be directed to their customer service. Find more information at https://turbodebitcard.intuit.com/contact-us
Getting to know the Turbo® Visa® Debit Card
Can I get my new TurboTax card number
Unfortunately, no. Once you’ve signed up for a Turbo® Visa® Debit Card, it’ll be delivered in 5-10.
When will I receive my Turbo® Visa® Debit Card?
Turbotax just now mailed my card 2/20/20. Applied for advance January 15 got denied. They're still mailing the card. Why did it take a month to mail? Can't reach customer service agent at that toll-free number no card number!!
All questions concerning the TurboTax Prepaid Visa card from Greendot, or your account with them, should be directed to their customer service. Find more information at https://turbodebitcard.intuit.com/contact-us
Getting to know the Turbo® Visa® Debit Card
For lost, stolen, or cards never received, visit https://turbodebitcard.intuit.com/contact-us .
If you have set up your online account you can click on the link to Report a lost, stolen, or damaged card. Otherwise call the phone number provided. Press 2 to continue with the automated system, do not enter SS# at this point, Press 1, Press 2, now enter your SS# and continue following the prompts.
My direct deposit account is wrong
I have a refund on the way my deposit account number is wrong
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