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,Created with Sketch.49 helpful votes

About the Refund Advance temporary card

While completing your taxes with TurboTax®, you may have the opportunity to apply for Refund Advance provided by First Century Bank, N.A. Member FDIC1 on a Turbo® Visa® Debit Card issued by Green Dot Bank, Member FDIC.

The Turbo Visa Debit Card without Refund Advance is a reloadable Visa debit card that your tax refund can be deposited on after filing with TurboTax Online. It can be used everywhere Visa debit cards are accepted in the U.S., including online, by phone, and in stores. Monthly and other fees and limits apply. See Cardholder Agreement for details.

The Turbo Visa Debit Card with Refund Advance offers all the same great features with the added ability to apply for Refund Advance when you e-file your taxes with TurboTax. There’s no:

  • Monthly fees,
  • Overdraft fees
  • Inactivity fees
  • Minimum balance required
  • Lost or stolen card fee
  • Fees for using a network ATM (There are fees for using your Turbo Card at out-of-network ATMs and depositing cash on the card at the register. Terms and conditions may apply to some of the features. The fees above for the Turbo Visa Debit Card with Refund Advance reflect a promotion that is only available only to customers applying for a Refund Advance.)

Both cards are subject to identity verification.

You should receive an email with instructions on how to create your online account. If you can’t find it, check your junk mail folder. The sender will be turboprepaidcard@email.turboprepaidcard.intuit.com. If you cannot locate it after checking your junk mail folder, or are having trouble creating an account, or logging into your Turbo Prepaid Card online account, call us toll-free at (888) 285-4169.

If you created a Turbo Visa Debit Card online account and have funds available but you’re unable to use your temporary card number for online purchases, call us toll-free at (888) 285-4169.

If you received a Refund Advance last year, you’ll need to create a new account to see your Refund Advance funds for this year. You won’t see the funds if you log in with the account you made last year.

You can use your temporary card info for online purchases.

As soon as your card arrives in the mail, activate it online or over the phone by following the instructions on the card sticker.

Once you activate your physical card, the temporary card information you received online will be deactivated. The temporary card info will work for 15 days or until you activate your physical Turbo Visa Debit Card, which will arrive in 5 to 10 business days of IRS acceptance and loan approval.

Once the IRS issues your refund, the remaining amount (your federal refund minus your Refund Advance amount and any other agreed upon fees) will be loaded to your Turbo Visa Debit Card.

Yes. Once you activate your physical card, the temporary card information you received online will be deactivated.

No. Your temporary card info will only work for 15 days (or less as activating your physical Turbo Visa Debit Card will deactivate your temporary information). Activate your physical card as soon as you get it.

1 Important offer details and disclosures

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