Why were my e-filed 2020 taxes refused?

[6715wacbtn2020]

This is our first time to e-file. We followed the e-filing instructions, which seemed to work, but we received a notice that the filing was refused. Why?

[npierson7]

The rejection notice contains the rejection code, and it can explain what exactly was wrong. It is usually easy to fix and re-file. 

[tobin william]

NOT A VERY GOOD ANSWER> ONCE MORE; WHY MY taxes refused because # does not match 

[DoninGA]

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@tobin william wrote:

NOT A VERY GOOD ANSWER> ONCE MORE; WHY MY taxes refused because # does not match 

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No one on this forum knows why your tax return was rejected by the IRS.  Only you receive the email from TurboTax which has the rejection code and/or message for why the federal tax return was rejected.

What number does not match?

[VolvoGirl]

Did it reject for the wrong AGI?  ENTER 0 FOR AGI. The IRS took a long time last year to process 2019 returns so the AGI didn't get entered in time.

When did you file 2019? If it was late in the year or you mailed it, try putting in 0 (zero) for the AGI. And see, https://ttlc.intuit.com/community/rejections/help/what-if-i-entered-the-correct-agi-and-i-m-still-ge...

How to correct the AGI
https://ttlc.intuit.com/community/agi/help/where-do-i-correct-my-agi-in-turbotax-online/00/26311

If you can’t get it to efile you will have to print and mail it.
How to mail a return from the Online version
https://ttlc.intuit.com/community/printing/help/how-do-i-print-and-mail-my-return-in-turbotax-online...

Be sure to attach copies of your W2s and any 1099s that have withholding on them.  You have to mail federal and state in separate envelopes because they go to different places.  Get a tracking number from the post office when you mail them for proof of filing.


For AGI Reject code 031
https://ttlc.intuit.com/community/rejections/help/e-file-reject-ind-031-04-or-ind-032-04-the-agi-or-...