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Why is TurboTax so slow to launch?

I'm a programmer myself. There is no good reason why TT should be this slow!

Fire all the current "programmers" at TT.

STOP using TurboTax people!

It SUCKS!

It should just ask the user for a bunch of tax-related numbers and run them through a "calculator", a set of routines. Why should that take so long??????

Why is TurboTax so slow to launch?

I launch the NetBeans IDE 8.1 implemented in JAVA on my powerful PC. It takes 30 seconds to come up, with only a few tiny projects that I play around with.

kreyg
New Member

Why is TurboTax so slow to launch?

As this doesn't appear to have an adequate answer...

 

It appears that TurboTax is scanning the entire Documents folder while starting up.  Depending on the number of files you have here, this could take a very long time.

 

Why is TurboTax so slow to launch?

The TT program is a bit of a memory hog so closing other running programs usually helps and making sure the OS is up to date and run a defrag.   Also the more information you enter into the return can also slow things up especially if you have hundreds of stock sales  ... enter them last if you can.  

Why is TurboTax so slow to launch?

Wow 79 seconds, try 46 minutes and counting. 

Dear Intuit, this is a consistent problem with TurboTax in previous years. I could not recommend Turbotax to Anyone at this point.

HeatherPLO
Intuit Alumni

Why is TurboTax so slow to launch?

Please try to log out and log back in.  Also, please use the Online tab to check if there are any updates.  

 

If issues persist, please reach out to us directly using the Help Article here.  This ensures you will get to the correct department as quickly as possible.  

 

@TurbTxLoadsTooSlow

 

[edited 1/23/23; 11:29 AM CST]

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Why is TurboTax so slow to launch?

I have installed desktop version of TurboTax Deluxe 2022.  After launch, there is a screen with a a spinning starburst the expands/contracts labelled.  “TurboTax 2022 - Activation”.  It sits there for at least 30 minutes, and NEVER GETS ANY FARTHER.

HeatherPLO
Intuit Alumni

Why is TurboTax so slow to launch?

Please see this Help Article which will assist you in troubleshooting this blank screen during the activation process. 

 

@PowerHouseSLO

 

[edited 1/28/23 3:15 PM CST]

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Why is TurboTax so slow to launch?

That's not it. I am using my desktop. 

MichelleLO
Intuit Alumni

Why is TurboTax so slow to launch?

There are a few issues stated within this thread. Can you please post specific details about the issue you're experiencing so that we can better assist you?

@carraed 

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Why is TurboTax so slow to launch?

My time is worth something.   So far one hour to get Turbo tax to "load"  I thought I had already installed it.  It should take seconds not hours.   Now after it loaded it its been "updating"  for 20 minutes and is 3% complete.    When I work on my taxes do I need to fight for access to overloaded "servers?"  If so Why?

 

I need answers or after some 20 years of Turbo tax I will go elsewhere next year, 

     

CatinaT1
Expert Alumni

Why is TurboTax so slow to launch?

Refer to the TurboTax Help articles Troubleshoot TurboTax for Windows downloading issues and Troubleshoot installation and running TurboTax for Windows to see if there are any helpful actions you haven’t tried yet. 

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Why is TurboTax so slow to launch?

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