Get your taxes done using TurboTax

My time is worth something.   So far one hour to get Turbo tax to "load"  I thought I had already installed it.  It should take seconds not hours.   Now after it loaded it its been "updating"  for 20 minutes and is 3% complete.    When I work on my taxes do I need to fight for access to overloaded "servers?"  If so Why?

 

I need answers or after some 20 years of Turbo tax I will go elsewhere next year,