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Troubleshoot TurboTax Desktop for Windows issues
by TurboTax•154• Updated 2 weeks ago
To make sure TurboTax runs smoothly:
- Make sure your computer meets the minimum system requirements.
- Verify that you have administrator rights on your computer and TurboTax is running as administrator:
- Right-click the TurboTax icon or setup icon and select Properties. In the Compatibility tab, select the Run this program as administrator box and select OK.
- In the Control Panel under Internet Options, add https:*.intuit.com to Trusted Sites. Set security level to Medium.
- Turn off antivirus software and Windows Defender.
- Add TurboTax Desktop to your allowed apps in Windows Defender.
- Clean up and defragment your hard drive.
- Run Windows Update to keep your computer up-to-date.
- Update your computer's hardware drivers.
- Update your security software for firewall, virus, and spyware protection.
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