Why is it telling me that I can't efile one or more formsets?

latoyarice7 · ‎January 21, 2020

BrandiLO · ‎January 22, 2020

If you are getting this error: Error: Our records indicate that you are not entitled to e-file one or more formsets, then please follow the instructions here.

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keenanwoofter23 · ‎February 22, 2020

the hyperlink is not working for your answer. any thoughts?

DMarkM1 · ‎February 23, 2020

This error normally appears when there are forms in your returns that are not ready for e-filing. You might try restarting the review and then filing steps and take note of any messages about forms not ready. You could also continue the filing process and try just e-filing the Federal returns. You of course would then need to check back later to complete the e-filing of you state returns or print and mail them if you wish.

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dzt1836 · ‎May 26, 2020

Please help.... I keep getting this message, it wont let me just file federal... I am at a complete loss...

been trying to file for days

Is there a number to call??

JotikaT2 · ‎May 27, 2020

It depends.

Log back into your return. You will a button that says Fix My return.

Once you select that button, the program will walk you through the steps or ask for the information needed to fix your return.

Please see the attached for additional information.

How to fix a rejected return

Many times, the error might have to do with entering your Adjusted Gross Income (AGI) from 2018. Please see the following for instructions on getting your 2018 Adjusted Gross Income (AGI).

How to find your 2018 AGI

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fregalizo · ‎February 10, 2021

Stuck on Access Denied

SamS1 · ‎February 10, 2021

The forms may not be ready in TurboTax. Log out of your account and clear the cache and cookies in your browser. Then log back in and go through the review steps again. Its possibly you are trying to file forms not ready in TurboTax.

Click Here for the TurboTax forms availability listing

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Ashgood66 · ‎February 12, 2021

It says access denied on on the link to solve this problem. I’m having the same issues when I try and efile. It’s saying I have one or more formsets. How do I fix this issue?

MichelleLO · ‎February 12, 2021

Please try the steps posted above by SamS1.

If you continue to have issues please see the link below to contact one of our TurboTax representatives:

What is the TurboTax phone number?

@Ashgood66

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Why is it telling me that I can't efile one or more formsets?