What is the customer service phone number for Turbo Tax

[DoninGA]

---

@tdlock wrote:

I need to print my last 2 years taxes

---

Previously answered..

[richardwade1999]

I contact customer to solve a problem. The person that worked with me did everything imaginable to resolve my problem. He was great - He was dedicated and spent extensive time trying to address my problem .

[mesquitebean]

---

@richardwade1999 wrote:

I contact customer to solve a problem. The person that worked with me did everything imaginable to resolve my problem. He was great - He was dedicated and spent extensive time trying to address my problem .

---

I'm glad you had a good experience.  I'll notify a Moderator who should be able to look up your support ticket and forward your comment to the Customer Support agent's team.

[barbieq100]

I AM INQUIRING ABOUT A QUESTION REGARDING AN ARIZONA CREDIT CARRY OVER FROM 2019 TO 2020. THE ARIZONA IRS DID NOT ACCEPT THE XFER.

[mesquitebean]

---

barbieq100 wrote:

I AM INQUIRING ABOUT A QUESTION REGARDING AN ARIZONA CREDIT CARRY OVER FROM 2019 TO 2020. THE ARIZONA IRS DID NOT ACCEPT THE XFER.

---

Since you mentioned the Arizona "IRS" (I assume that means the Arizona Dept. of Revenue), it sounds like you may have gotten a letter from that state tax agency.    TurboTax Support will help you with a state letter and what to do.

If you purchased Audit Defense, we can tell you how to contact the company that handles that (intuit.taxaudit.com) for help with a tax agency letter.

If you did not purchase Audit Defense, you can still get free help with your IRS letter from TurboTax free Audit Support Center.  You can discuss your issue with the AZ credit carryover with them. To get the phone number, go to the link below, click the blue "Get Help" button, and follow the prompts.

https://support.turbotax.intuit.com/irs-notice/audit-support/

Hours are 5AM-5PM Pacific (8AM-8PM Eastern) Mon-Fri, but they are closed Monday for Labor Day.

In the meantime, if you want any info before Tuesday, you may also get help with the specific AZ credit carryover issue in this user community forum, but you posted in an old miscellaneous thread where it is less likely to be seen.   If you want to start a new thread with your specific issue mentioned in the thread title, it might catch the eye of someone familiar with Arizona credits, etc.   If you wish to do that, go the page below and click the blue "Ask a question" button.

https://ttlc.intuit.com/community/taxes/discussion/02/202

[mesquitebean]

@barbieq100   I corrected the second link above.

[Tigerhead]

How do I talk with someone

[DoninGA]

---

@Tigerhead wrote:

How do I talk with someone

---

What is your question?

[spugach]

I am not using the free edition, but one of the delux versions.

You also have my old e-mail address. It is now [email address removed] and my phone number is [phone number removed]

[xmasbaby0]

@spugach No one has access to your account.   The filter in the user forum removes personal information like email addresses and phone numbers for your protection----this is a public web site that can be seen by anyone using the internet.  Please do not try to post your personal contact information here.

https://ttlc.intuit.com/community/account-updates/help/how-do-i-update-my-turbotax-account-informati...

Phone support is not provided with the Free Edition.  If you are using a paid version of the software or if you purchased PLUS you can get phone support when customer support is there.  Otherwise, post your question here and someone will try to help.

To call TurboTax customer support

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

Customer support is available from 5 a.m. to 5 p.m. Pacific time Monday-Friday.

[DoninGA]

---

@spugach wrote:

I am not using the free edition, but one of the delux versions.

You also have my old e-mail address. It is now [email address removed] and my phone number is [phone number removed]

---

See this TurboTax support FAQ for how to update your TurboTax account information - https://ttlc.intuit.com/community/account-updates/help/how-do-i-update-my-turbotax-account-informati...

See this TurboTax support FAQ on how to contact Support - https://ttlc.intuit.com/community/using-turbotax/help/how-do-i-contact-turbotax/00/26991

Or -

Use this website to contact TurboTax support during business hours - https://support.turbotax.intuit.com/contact/

Or -

Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax

[dam987can]

I would like to talk to someone about putting a return done on other platform on to my turb tax.  One of your experts that I can pay.

[xmasbaby0]

@dam987can Online TurboTax for 2021 is not yet available.   If you have the CD/download for 2021 then you can talk to customer support during normal business hours for help.

Phone support is not provided with the Free Edition.  If you are using a paid version of the software or if you purchased PLUS you can get phone support when customer support is there.  Otherwise, post your question here and someone will try to help.

To call TurboTax customer support

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

Customer support is available from 5 a.m. to 5 p.m. Pacific time Monday-Friday.

How to transfer last year’s return? https://ttlc.intuit.com/questions/1900883

[chowland1]

I am having trouble getting in to look at 2018 kansas tax return. I have lost or can't confirm password. I need help trying to get to that information. I can't find the copy of the one that was printed and sent in to file the taxes for that year. Thank you for any help you can give 

[xmasbaby0]

@chowland1

  You have to access your own account and/or  print it for yourself using exactly the same account and user ID that you used when you prepared the return.

https://ttlc.intuit.com/community/prior-year-return/help/how-do-i-access-my-prior-year-return/01/270...

Many people have multiple TT accounts and forget how to access them.  Log out of the account you are in now.

Account recovery

https://myturbotax.intuit.com/account-recovery/

https://ttlc.intuit.com/questions/1901535-forgot-your-turbotax-online-user-id-or-password

Or did you use the desktop version of TurboTax?  If so, the files are on your own hard drive or any backup device you used like a flash drive.

https://ttlc.intuit.com/questions/1901486-how-many-turbotax-accounts-do-i-have

https://ttlc.intuit.com/questions/1901535

https://ttlc.intuit.com/questions/1901659-find-your-tax-data-file-in-mac

https://ttlc.intuit.com/questions/1900721-find-your-tax-data-file-tax-file-in-windows

To get a copy of your previously filed returns prepared with online TurboTax https://ttlc.intuit.com/questions/1900748-how-do-i-get-a-copy-of-a-return-i-filed-in-turbotax-online

https://ttlc.intuit.com/questions/1900748-how-do-i-get-a-copy-of-a-return-i-filed-this-year-in-turbo...

SAVE YOUR TAX RETURN !

EVERY year before mid-October you should save a copy of your tax return as a pdf and print a copy of it for your records.  That way you will not be searching online frantically when you need it for a lender, FAFSA forms, your next tax return, etc. 

https://ttlc.intuit.com/questions/1900937-why-should-i-save-a-pdf-copy-of-my-return

https://ttlc.intuit.com/questions/1899779-what-s-the-difference-between-the-tax-data-file-and-the-pd...

https://ttlc.intuit.com/questions/1912466-how-do-i-save-my-return-as-a-pdf-in-the-turbotax-software-... •

https://ttlc.intuit.com/questions/1912533-how-do-i-save-my-return-as-a-pdf-in-the-turbotax-software-...

https://helpx.adobe.com/acrobat/kb/print-selected-pages-acrobat-reader.html#:~:text=Ctrl%2Dclick%20(...