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@pam01 Luckily for you the filter removed the phone number that you posted here in a public web site so that you do not receive calls from scammers and would-be identity thieves who would love to call you and pretend to be from TurboTax.
No one else can update your account for you or access it at all.
Many people have multiple TT accounts and forget how to access them. Log out of the account you are in now.
Account recovery
https://myturbotax.intuit.com/account-recovery/
https://ttlc.intuit.com/questions/1901535-forgot-your-turbotax-online-user-id-or-password
Or did you use the desktop version of TurboTax? If so, the files are on your own hard drive or any backup device you used like a flash drive.
https://ttlc.intuit.com/questions/1901486-how-many-turbotax-accounts-do-i-have
https://ttlc.intuit.com/questions/1901535
https://ttlc.intuit.com/questions/1901659-find-your-tax-data-file-in-mac
https://ttlc.intuit.com/questions/1900721-find-your-tax-data-file-tax-file-in-windows
To get a copy of your previously filed returns prepared with online TurboTax https://ttlc.intuit.com/questions/1900748-how-do-i-get-a-copy-of-a-return-i-filed-in-turbotax-online
[phone number removed]
@mimsashley wrote:
[phone number removed]
Posting your phone number here on this message board, which has been removed, does not change it on your TurboTax account.
See this TurboTax support FAQ for updating your TurboTax account information - https://ttlc.intuit.com/community/account-updates/help/how-do-i-update-my-turbotax-account-informati...
Please do not try to post your phone number in this public user forum where it could be seen by anyone. The filter removed it for your protection.
I cannot log in because the number you want to send the code to is old. Please give me an option to use email instead.
You can call TurboTax and speak with an agent. TurboTax customer service/support does not have a single phone number but has many different phone numbers based on the type of platform used. So that we can direct your call to the best person/department to help you:
You'll get a toll-free number to a TurboTax expert who is specially-trained to handle your particular issue.
I cant log in to change my number. I dont have that phone anymore?
@athornburg1021 try using this account recovery tool: Turbo Tax Account Recovery
I have a different phone number
To update your TurboTax account phone number, please follow the directions below:
Please click How do I update my TurboTax account information? to learn more.
I Destiney [removed]- [social security number removed], User ID-[removed]-Password-[removed], need to change my old telephone, to my new number-[phone number removed], in order to entrance my account to process my 2020 taxes.
Follow these instructions to update your information, including phone number, in TurboTax
To update your TurboTax (non-Advantage) account email, phone number, mailing address, or password:
My phone number is [phone number removed]
this whole also be applied to all my intuit accounts including quicken and turbotax
thank-you
phyllis Muyskens
You will need to change your separately in Quicken and TurboTax.
Here are the instruction for changing your phone number in Quicken.
And the instructions for changing you phone number in TurboTax.
Unfortunately, it will need to be done twice.
Update phone [phone number removed]
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