Turbo tax customer support telephone number

[Bud13]

Because of computer issues, I did not get any notice from Turbo Tax this year to order tax forms. I need my Turbo Tax for 2020 so I can file before April 15. My Email address has not changed. It is [email address removed].

Thank you, Floyd Wyllie

[VolvoGirl]

Do you want to buy the Desktop program?  Buy it here or in stores or online

https://turbotax.intuit.com/personal-taxes/cd-download 

Or do you want to use the Online version?  You can start an Online return here,
https://turbotax.intuit.com/personal-taxes/online

[VolvoGirl]

Sorry if that link didn't copy right.

You can buy the Desktop CD/Download program now here,
https://turbotax.intuit.com/personal-taxes/cd-download

[KathleenYonan]

HELP I MADE A MISTAKE ON MY TAKES HELOP

[VolvoGirl]

@KathleenYonan   Did you already file?

You cannot cancel or change or add anything on the return that you e-filed.  It is too late, just like when you put an envelope in a US mailbox

Now you have to wait until the IRS either rejects or accepts your return. If your return is rejected, you will be able to go into your account and add or change it and resend it. Click on Add a State to let you back into your return..

If the IRS accepts your return, then you have to wait until it has been fully processed and you have received your refund or paid the tax due. THEN you can prepare an amended tax return 1040X and mail it in. You cannot e-file an amended return.  Meanwhile, DO NOT change anything on your return until you start the amended return. If you did change or add the missing info then take it out and put your return back to the way it was when you first filed it.

You can check your efiling status here,
https://turbotax.intuit.com/tax-tools/efile-status-lookup/

How to amend an Online return
https://ttlc.intuit.com/community/amending/help/how-do-i-amend-my-turbotax-online-return/00/27577

[Irene2805]

If you are using TurboTax Online, you can click on the Live Tax Advice link at the top right of your screen.  [See screenshot below.]

You can also call TurboTax and speak with an agent.  TurboTax customer service/support does not have a single phone number but has many different phone numbers based on the type of platform used.  So that we can direct your call to the best person/department to help you:

1. Click on this link:  https://support.turbotax.intuit.com/contact/
2. Select your TurboTax platform.  
3. Ask your question / state your problem.  Do NOT use the word "refund' or you will get a phone number for tax refunds.
4. Click Submit.
5. On the next screen, choose the Call option and follow the instructions.  You will be given the approximate wait time.  

You'll get a toll-free number to a TurboTax expert who is specially-trained to handle your particular issue.

@KathleenYonan

[warren halbrader]

my federal taxes keep being decided i entered the correct amount of my 2019 age. income

[VolvoGirl]

Denied?  Rejected?  When did you file 2019? If it was late in the year or you mailed it, try putting in 0 (zero) for the AGI. And see, https://ttlc.intuit.com/community/rejections/help/what-if-i-entered-the-correct-agi-and-i-m-still-ge...

How to correct the AGI
https://ttlc.intuit.com/community/agi/help/where-do-i-correct-my-agi-in-turbotax-online/00/26311

If you can’t get it to efile you will have to print and mail it.
How to mail a return from the Online version
https://ttlc.intuit.com/community/printing/help/how-do-i-print-and-mail-my-return-in-turbotax-online...

Be sure to attach copies of your W2s and any 1099s that have withholding on them.  You have to mail federal and state in separate envelopes because they go to different places.  Get a tracking number from the post office when you mail them for proof of filing.


For AGI Reject code 031
https://ttlc.intuit.com/community/rejections/help/e-file-reject-ind-031-04-or-ind-032-04-the-agi-or-...

[warren halbrader]

my federal taxes keep being rejected i put in the right age. from my 20119 taxes please cal me at[phone number removed]

[warren halbrader]

i do not have one and turbo tax will not give out any phone n umbers i know when i am being scam by turbo tax

[warren halbrader]

is there any one at turbo tax that is smart enough to use a telephone? call [phone number removed] if any one at turbo tax knows how to useaphone

[bngross]

I live in KS  but I need task to someone who can help with a 1099-R that has KS information but asks me to file an out of state return. Thanks, Bill G. [phone number removed], [email address removed]. 

[Si9840]

What is copy B of form1099-R?

[Badu330]

Can someone please let me know when I suppose to get my federal refund which has been held for the past five weeks now. Please I want someone to call me and explain  please

[VolvoGirl]

Only the IRS can tell you. They don't update Turbo Tax.  Did you efile?  Was your return Accepted?