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Taxes

 I’m trying to finish my taxes and your not helping

 

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1 Best answer

Accepted Solutions

Taxes

You need to post a full question with details.  We can't see your screen or return.

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13 Replies

Taxes

Your not helping 👎

Taxes

You need to post a full question with details.  We can't see your screen or return.

Taxes

I need help finish my  taxes your page I was working on quite 

Taxes

Taxes

As said in the other threads yiu posted to, an IPPIN can only be retrieved form the IRS:

https://www.irs.gov/identity-theft-fraud-scams/retrieve-your-ip-pin

 

Otherwise you can only print and mail your tax return.

 

**Disclaimer: This post is for discussion purposes only and is NOT tax advice. The author takes no responsibility for the accuracy of any information in this post.**
tatetheresa
Returning Member

Taxes

i filed my taxes and im tring to find out if the IRS has my paper work 

i called and called noone live and they have no info 

what do i do?

[email address removed]

please help please

tatetheresa
Returning Member

Taxes

i cant seem to get an answer on wher my income tax is ,no one live at the irs !! Did they get the taxes im a single mom and i need my money what do i do? did they get my taxes ? please help please

Taxes


@tatetheresa wrote:

i cant seem to get an answer on wher my income tax is ,no one live at the irs !! Did they get the taxes im a single mom and i need my money what do i do? did they get my taxes ? please help please


Go to this IRS website for operational status - https://www.irs.gov/newsroom/irs-operations-during-covid-19-mission-critical-functions-continue

 

As of May 22, 2021, we had less than 100,000 individual tax returns received prior to 2021 in the processing pipeline. Including current year returns, as of May 22, 2021, we had 18.2 million unprocessed individual returns in the pipeline. Unprocessed returns include those requiring correction to the Recovery Rebate Credit amount or validation of 2019 income used to figure the Earned Income Tax Credit (EITC) and Additional Child Tax Credit (ACTC). This work does not require us to correspond with taxpayers but does require special handling by an IRS employee so, in these instances, it is taking the IRS more than 21 days to issue any related refund. If, as a result, a correction is made to any RRC, EITC or ACTC claimed on the return, the IRS will send taxpayers an explanation. Taxpayers are encouraged to continue to check Where’s My Refund? for their personalized refund status and can review Tax Season Refund Frequently Asked Questions.

 

Once a tax return has been Accepted by the IRS or a State, TurboTax receives no further information concerning the tax return or the status of any tax refund.

 

If accepted by the IRS use the federal tax refund website to check the refund status - https://www.irs.gov/refunds
If accepted by the state use this TurboTax support FAQ to check the state tax refund status - https://ttlc.intuit.com/questions/1899433-how-do-i-track-my-state-refund

 

After the tax return has been Accepted by the IRS (meaning only that they received the return) it will be in the Processing mode until the tax refund has been Approved and then an Issue Date will be available on the IRS website.
See this IRS website for federal tax refund FAQ's - https://www.irs.gov/refunds/tax-season-refund-frequently-asked-questions
If over 21 days since being Accepted by the IRS and the tax refund is still Processing you can call the IRS and speak with an IRS agent concerning your tax refund.
Call the IRS: 1-800-829-1040 hours 7 AM - 7 PM local time Monday-Friday
When calling the IRS do NOT choose the first option re: "Refund", or it will send you to an automated phone line.
So after first choosing your language, then do NOT choose Option 1 (refund info). Choose option 2 for "personal income tax" instead.
Then press 1 for "form, tax history, or payment".
Then press 3 "for all other questions."
Then press 2 "for all other questions."
- When it asks you to enter your SSN or EIN to access your account information, don't enter anything.
- After it asks twice, you will get another menu.

Press 2 for personal or individual tax questions.
Then press 4 for all other inquiries
It should then transfer you to an agent.

Taxes

Did you go all the way through the File tab, through the 3 steps and hit the big orange Transmit Returns Now button?


You can check your efile status here,
https://turbotax.intuit.com/tax-tools/efile-status-lookup


When you efile you get back 2 emails. The first email only confirms the transmission. The second email says if the IRS (or state) Accepted or Rejected your efile.


When you log into your account you should also see the status and if it was Accepted or Rejected, Started, Printed, Ready to Mail, etc. What does it say?

 

FOR REFUND

See this news article on Refunds being delayed
https://www.msn.com/en-us/money/personalfinance/where-is-my-damn-irs-tax-refund-new-answers-emerge-a...


IRS Where’s My Refund
https://www.irs.gov/refunds


When will you get your IRS refund
https://ttlc.intuit.com/community/refund-status/help/when-will-i-get-my-irs-tax-refund/00/25589


IRS Refund FAQ
https://www.irs.gov/refunds/tax-season-refund-frequently-asked-questions

 

Taxes

Customer service

Taxes

@Jacob Omambia

Phone support is not provided with the Free Edition.  If you are using a paid version of the software or if you purchased PLUS you can get phone support when customer support is there.  Otherwise, post your question here and someone will try to help.

 

To call TurboTax customer support

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

Customer support is available from 5 a.m. to 5 p.m. Pacific time Monday-Friday.

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
Kettner
New Member

Taxes

I'm trying to do my State taxes and TurboTax isn't working

DaveF1006
Expert Alumni

Taxes

@Kettner To clarify, what issues are you having? Are you using Turbo Tax Online or the software?

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