Tax Year Prior to 2020: The number for TurboTax to speak to a human being

[sethryan100]

I need to enter a capital loss carryover from several years ago. I obviously do not have a 1099-B as it is a carryover. How do I enter it into my return?

[DaveF1006]

@sethryan100 Yes, to enter your capital loss carryover from year's past, please do the following.

1. Go to federal>wages and income
2. Then go to investment income>Capital Loss Carryover>start
3. If you used Turbo Tax last year, the capital loss should transfer over into this year's tax return.
4. If you need to enter the capital loss carryover, you will need to refer to your 2020 tax return so make sure you have this handy. 

 

[guerait1]

Hello 

I'm trying to dispute a transaction made by mistake when install my credit as method of payment to file my taxes. Can resolve my problem

[Cass0317]

The best and most efficient way for you to connect with the right person to get the help you need is to select the version you are using below. 

Use the web form and type your question or a keyword. You will get an appropriate phone number for your issue. (You will not get a phone number if you use the link outside of operating hours.) We're open daily from 5:00 AM to 9:00 PM PT.

• What is the TurboTax phone number?

@guerait1

[david_a_straight]

I've spent hours attempting to talk to a human from Turbo Tax to help with the cryptic way that Turbo Tax is coded.  I haven't had much luck reaching a human.  

I will pay Turbo TAX  $250 right now if I can talk to a tax person over the phone for advice.   

• I don't want to talk to a robot.
• I don't want to get stuck in a menu system
• I don't want a link with 25 bullets for general purpose advice
• I don't want to create another turbo tax account on these goofy forums

I WILL PAY YOU MONEY IMMEDIATELY FOR HELP WITHOUT ALL THE HOOPLA 

[xmasbaby0]

@david_a_straight 

Sorry---it does not work that way and there is no way to "pay $250 right away" to get to a human.   This is the public user forum.   You cannot submit payments for anything here.   Volunteers  and other users reply to tax and software questions here.

   Like everyone else, you need to contact customer support or if you have TurboTax Live you can contact your live tax expert.

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

https://twitter.com/TeamTurboTax

or

https://www.facebook.com/turbotax

https://ttlc.intuit.com/community/choosing-a-product/help/what-is-turbotax-live/00/27191

https://ttlc.intuit.com/questions/4124827-how-do-i-connect-with-a-tax-expert-in-turbotax-live

https://ttlc.intuit.com/community/choosing-a-product/help/what-is-full-service-by-turbotax-live/00/2...

[appleandy]

my return has been rejected 4 times .I would like to donate my refund towards the national debt Help

[xmasbaby0]

@appleandy

You received an email that we cannot see that tells you why your tax return was rejected.  

Some rejected returns can be fixed and re-filed.  Some have “un-fixable” reasons for the rejection and have to be mailed instead. What is the rejection code or rejection message? 

 If it was rejected for AGI—-be aware that many 2020 returns took so long for the IRS to process that your 2020 AGI might not be in the IRS system.   Try using zero instead.

If filing with zero is rejected then file again but select the option that you did not file last year.  The IRS does not see that question and it will allow you to e-file with no AGI question.

https://ttlc.intuit.com/community/agi/help/where-do-i-correct-my-agi-in-turbotax-online/00/26311

If that does not work and you still cannot e-file, then print, sign, and mail your tax return.