Level 1

Solved

Customer service phone number

Forum|Forum|6 years ago
February 24, 2020
30 replies
0 views

No text available

TurboTax Free Edition Online

Best answer by Anonymous_

Please use the link below to contact Support.

https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

A

Anonymous_Answer

Level 15

Please use the link below to contact Support.

https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

T

Terrilou

Level 2

I need to talk to someone b/c I keep getting a message saying there is something wrong.

X

xmasbaby0

Level 15

@Terrilou

Phone support is not provided with the Free Edition. If you are using a paid version of the software or if you purchased PLUS you can get phone support when customer support is there. Otherwise, post your question here and someone will try to help.

To call TurboTax customer support

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

They are available from 5 a.m. to 9 p.m. Pacific time

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

https://twitter.com/TeamTurboTax

or

https://www.facebook.com/turbotax

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

R

Ravwrigh1

Level 2

I would like to talk to a customer service personal please, I have a question into re-guards of 2018 taxes. I completely forget to put on my 2018 tax return that I had done an energy efficient improvement on my home. I replaced all the windows. And now for this tax return i found my paper work and want to know how can I fix this problem.

S

SA38

Level 2

need to speak on phone to customer service. please send phone number

X

xmasbaby0

Level 15

@SA38

Phone support is not provided with the Free Edition. If you are using a paid version of the software or if you purchased PLUS you can get phone support when customer support is there. Otherwise, post your question here and someone will try to help.

To call TurboTax customer support

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

Customer support is available from 5 a.m. to 9 p.m. Pacific time

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

J

jaymac8003

Level 2

I have a meagerness that my taxes were excepted by IRS however, Intuit shows now copy of my taxes exist

Jim Cowan

X

xmasbaby0

Level 15

@jaymac8003 Not sure what a "meagerness" is. You might be looking in the wrong account in TT.

Many people have multiple TT accounts and forget how to access them. Log out of the account you are in now.

Account recovery

https://myturbotax.intuit.com/account-recovery/

https://ttlc.intuit.com/questions/1901535-forgot-your-turbotax-online-user-id-or-password

Or did you use the desktop version of TurboTax? If so, the files are on your own hard drive or any backup device you used like a flash drive.

https://ttlc.intuit.com/questions/1901486-how-many-turbotax-accounts-do-i-have

https://ttlc.intuit.com/questions/1901535

https://ttlc.intuit.com/questions/1901659-find-your-tax-data-file-in-mac

https://ttlc.intuit.com/questions/1900721-find-your-tax-data-file-tax-file-in-windows

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

B

Barbie Coy

Level 2

i need to talktosomeone

VolvoGirl

Level 15

Contact Customer Service
5am-9pm Pacific Time Monday - Sunday
https://support.turbotax.intuit.com/contact/

What is the Turbo Tax phone number
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

Y

yoopieri

Level 2

I would like a phone number to call and speak to someone please. I filed my taxes and perhaps i didn't save the file because I can't pull it up on my computer, [phone number removed]

VolvoGirl

Level 15

Same answer as above,

Contact Customer Service
5am-9pm Pacific Time Monday - Sunday
https://support.turbotax.intuit.com/contact/

What is the Turbo Tax phone number
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

P

pakeza

Level 2

We make purchase yesterday of Turbotax software (2016,2017& 2018) and downloaded under the instructions.

Mr Earnest promised me to follow up today between 4pm-5pm E-time and just reminder please.

I need help to complete this assignment please?

T

Tony1163

Level 2

I am still trying to get my refund, that I did with your company, since February, can someone me, please

M

missyjordan75

Level 2

I would like help login into my account

M

missyjordan75

Level 2

Thanks can I give me a call at [phone number removed]

X

xmasbaby0

Level 15

@missyjordan75

Sorry—no one can call you from the user forum. This is the public user forum. You can post a question here and someone will try to help.

Many people have multiple TT accounts and forget how to access them. Log out of the account you are in now.

Account recovery

https://myturbotax.intuit.com/account-recovery/

https://ttlc.intuit.com/questions/1901535-forgot-your-turbotax-online-user-id-or-password

Or did you use the desktop version of TurboTax? If so, the files are on your own hard drive or any backup device you used like a flash drive.

https://ttlc.intuit.com/questions/1901486-how-many-turbotax-accounts-do-i-have

https://ttlc.intuit.com/questions/1901535

https://ttlc.intuit.com/questions/1901659-find-your-tax-data-file-in-mac

https://ttlc.intuit.com/questions/1900721-find-your-tax-data-file-tax-file-in-windows

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

J

janetrod04

Level 2

I was charged 60 dollars for filing with turbo tax but my return was rejected. How do I get a refund

X

xmasbaby0

Level 15

@janetrod04 You used the software to prepare a tax return, which can still be printed, signed and mailed. The fee for using the software is the same whether you e-file or mail the return.

Tell us the rejection code---we may be able to help you e-file it.

Some rejected returns can be fixed and re-filed. Some have “un-fixable” reasons for the rejection and have to be mailed instead.

You received a rejection email that we cannot see. Please tell us word for word what it says so we know how to help you. Or even copy and paste the email message.

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

J

janetrod04

Level 2

Hello it is Reject Code IND-524. My DOB which I have been using since I filed for the very first time when I was 15,16 yrs old. I have NEVER had any issues before!

S

Stuchernack

Level 2

How do I access my 2019 1040 which was filed and accepted in July, 2020.

DoninGA

Level 15

@Stuchernack wrote:

How do I access my 2019 1040 which was filed and accepted in July, 2020.

To access your current or prior year online tax returns sign onto the TurboTax website with the userID you used to create the account - https://myturbotax.intuit.com/

Scroll down to the bottom of the screen and on the section Your tax returns & documents click on Show. Click on the Year and Click on Download/print return (PDF)

Or -

When you sign onto your online account and land on the Tax Home web page, scroll down and click on Add a state.

This will take you back to the 2019 online tax return.

Click on Tax Tools on the left side of the online program screen. Then click on Print Center. Then click on Print, save or preview this year's return. Choose the option Include government and TurboTax worksheets