Return keeps getting rejected for dependent ip pin but yet I can’t seem to secure a pin for my minor dependents regardless of what I try. Help?

[Opus 17]

It sounds like an IP PIN had already been assigned.  Were you aware of that?  Was there some issue in the past with identity theft or maybe custody issues and the wrong person claiming the children as dependents?

[riccogang]

That’s the thing, no issues with identity theft (that I’m aware of), my husband and I file jointly so it’s just us. Do you need one for a minor who has never filed a tax return? I’m thinking my 20 year old college daughter may have a pin out there but we’re having a heck of a time trying  to get into the system to retrieve it and can’t reset anything. 

[Anonymous]

Check out this FAQ on How to retrieve an IP Pin. Select the first bullet point labeled "Retrieve your IP PIN online at the IRS's Get an IP PIN site".

[Opus 17]

Children or dependents can be issued identity protection pins if they are the victims of identity theft.  If you never reported A case of identity theft the IRS, and if your dependent never reported on their own, then I don’t know where this would be coming from. There might not be a pin to retrieve from the IRS system.  It could just be a glitch in the e-file system.  If you can’t get a hold of human at the IRS to explain things to you, you can always print your return and file by mail.  

[ethorpe3]

my 2019 federal and state return keeps getting rejected at TurboTax. I was issued an IP PIN but I don’t have it. I tried to retrieve one from irs.gov and can’t proceed because I haven’t filed my taxes since 2015. Don’t know what to do. In order to receive a stimulus payment, my tax return needs to be filed. Need assistance. 

[Kdp3]

My dependent did not receive the requested IP pin

[EbonyL122824]

Follow the instructions in this help article here to retrieve the IP Pin. See this help article here for more information on the IP PIN. 

@Kdp3

[muffin41]

I keep getting rejected i have a up pin for my granddaughter but the system keeps rejecting it, please send help

[CatinaT1]

The IP Pin will change each and every year. This is an Identity Protection Pin.  

You can get an Identity Protection pin here, or if you lost your IP PIN, you can go here to Retrieve IP PIN. 

Here's how you can fix a reject: 

Sign in to your account and select the Fix my return button. Follow any “fix it” instructions to update the information causing the rejection. 

Note: Not all rejections will have explicit guides to fix the information. You’ll need to navigate to the program area to address the cause of the rejection. 

Time-saving Tip: If what you originally entered is correct, you won't be able to e-file. There's probably a data mismatch at the government, a dependent that's already been claimed, or some other situation beyond your control that prevents your return from being e-filed. In this case, your only option would be to print and mail in your return. This article will give you instruction on how to print and mail your return. 

Additional reject instruction here. 

[Roycroft]

Mine was rejected and it does not even identify which dependent has or needs a PIN.