Children or dependents can be issued identity protection pins if they are the victims of identity theft. If you never reported A case of identity theft the IRS, and if your dependent never reported on their own, then I don’t know where this would be coming from. There might not be a pin to retrieve from the IRS system. It could just be a glitch in the e-file system. If you can’t get a hold of human at the IRS to explain things to you, you can always print your return and file by mail.
