Your transmission didn't go through

[simon_chen_ca]

I meant the post by:

 DawnC 

Employee Tax Expert on

‎May 18, 2020 10:48 AM

[mddulalmiah87]

Order #TTWCD146464311

Order date: July 14, 2020

Your transmission didn't go through. How to fix this problem?

[Dsmith6675]

Just use another website, I had this problem for days and just decided to try another tax service and I was able to file using FreeTaxUSA. 

[harvey2026]

Thank you so much whoever you are.  Finally worked after days of trying!

[jolatunde001]

What phone number did you call

[SForrestLO]

@jolatunde001

This FAQ will provide you with the steps to contact an agent. Contact an agent

[tommyg2007]

Turbotax is so buggy. I got the same issue too. I cleared my state return and redo but then I have to pay for package again? This service is so bad horrible. I am looking elsewhere and getting my money back.

[TerukoL]

We take your concern very seriously and wish to help address this.  Unfortunately, in this public forum, we do not have direct access to your account, so we invite you to please contact our TurboTax customer support. team to assist your further.

[as166649]

Please update link, I try and it says Access Denied...

[AkinaLO]

Please consider clearing your cache and deleting your cookies. Also, try refreshing your browser and even try using a different browser. 

Here are two articles that will show you how to clear the cache and delete cookies. 

How to clear your cache - Community 

How do I delete cookies? - Community 

[Spectres123]

I did clear my cache and cookies....it still didn't work.    Why not just have Turbo Tax fix this very common problem they have?    Luckily I was able to print out my taxes and mail them in.   Defeats the whole purpose.   Turbo Tax ought to pay ME for their lousy product.

[ohana00]

Im having issue to submit my efile tax

[KatrinaLO]

Please see the information below for assistance on transmitting your return:

https://ttlc.intuit.com/community/e-file/help/what-if-transmit-returns-doesn-t-work/00/25805

[cohenamy425]

This link tells me I do not have access.

[SForrestLO]

@cohenamy425

Try this one. What if Transmit Returns doesn't work?