Why can't I get past the confirm payment page?

[Tmc17]

Thank you so much!!! That was the problem. I fixed it and I was able to complete and submit my return.  

[ilovemynoles]

I'm glad I could help. 

[Nishalashonne46]

Thanks so much... Been trying for two days to get past confirm payment 😁

[MsCaraMS]

Hey there!

Try making sure the address on the page is exactly as it appears on your W2 or on your credit/debit card, if you had to use one. Hope this helps....  🙂

[tarapartthings]

Thank you so much! I was having the same problem and just thought it wasn’t letting me confirm payment because the filing date isn’t here yet. I moved my apt number from the second line to the first and it went through! Thank you!

[sunflowermaria]

Hi, 

TurboTax sent me this notification today: "Early Filing Now AvailableFile your taxes quickly and easily. TurboTax will submit your return for you once the IRS opens.". So it seems you can file at this time, it just won't be accepted yet. 

I am having the same issue where the final screen's "Confirm Payment" button does not yield any results when clicked on.

[sunflowermaria]

I am also having this same issue today.

[sunflowermaria]

As of 01/18/24, per the IRS website, they'll begin accepting returns on 01/29/2024.

Per TurboTax, "Early Filing Now Available: File your taxes quickly and easily. TurboTax will submit your return for you once the IRS opens."

[DoninGA]

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@sunflowermaria wrote:

I am also having this same issue today.

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Verify that the billing address on your credit/debit card is the same address that is on your tax return.

Click on Review to see if your tax returns has forms and/or schedules that have not yet been finalized in TurboTax and the date they will be available.

If your return does have forms and/or schedules which have not been finalized then you will not be able to pay for or e-file the tax return.

[sunflowermaria]

You helped me rectify this, thank you!

In my case, the second address line had a "2", as I live on the second floor of the house. I removed the "2", and all has now gone through!

[Sbobe800]

I am having same issue. Federal and state finished and at end clinking on submit and nothing happend

[xmasbaby0]

@Sbobe800 Make sure the address on your tax return matches the address you used for your payment method.

Or......

Maybe you are waiting for some forms.  Click Review to see if you are missing some forms needed in order to e-file.

Many federal and state forms are not yet available.  Check here for form availability. The dates are subject to change.

Tax form availability tool,

No hurry to e-file since the IRS will not begin to accept/reject 2023 e-files until January 29.   And….a state return cannot be accepted until after the IRS accepts your federal return.

[trybebill]

having exact same issue.  there is obviously a bug that needs fixing.

[DoninGA]

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@trybebill wrote:

having exact same issue.  there is obviously a bug that needs fixing.

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Verify that the billing address on your credit/debit card is the same address that is on your tax return.

Click on Review to see if your tax returns has forms and/or schedules that have not yet been finalized in TurboTax and the date they will be available.

If your return does have forms and/or schedules which have not been finalized then you will not be able to pay for or e-file the tax return.

[trybebill]

im having the exact same issue. confirm payment not working.  ive used multiple devices and browsers.  im not missing any info on state or federal.