When I enter Turbotax License code to activate Turbotax, I get error code 606. I have entered the license code correctly. How can I fix this issue?

[Conrad Gilbert]

When I get error code 606 how do I fix it?  What is it about?

[DoninGA]

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@Conrad Gilbert wrote:

When I get error code 606 how do I fix it?  What is it about?

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That code means you are entering an invalid license code. 

Make sure enter exactly the 16-character combination of letters and numbers you received for the license code.

You will have to contact TurboTax support for assistance with this problem. 

See this TurboTax support FAQ for contacting support - https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/turbotax-phone-number...

[3wheels4me]

I found out it’s not ment for lap top or computer I took mine back and purchased off website for turbo tax. 

[fudd2022]

Help  I have used Turbotax for years and never had this problem before

[fudd2022]

Do I start all over or what?

[baoqing]

Either Do I. I bought at Costco. This year TurboTax 2024. I got error code 606 before activate!!!!!

[rsblack0013]

When I enter the License code to activate Turbotax, I receive an error code:   606.

I have entered the license code correctly.  Why am I receiving this error message?  Why is it not allowing me to activate Turbotax.  I purchased it from  Staples.

[DoninGA]

@rsblack0013 

You will have to contact TurboTax support for assistance with this problem. 

See this TurboTax support FAQ for contacting support - https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/turbotax-phone-number...

[wrmjfm]

how do I get past the error code...all seems correct

[VolvoGirl]

What error code are you getting?  Are you trying to install the program or file your return?

[ve7fynwcndn]

got standard intuit turbotax  at cosco , error 606 comes up, what is the fix

[CatinaT1]

That code means you are entering an invalid license code. Make sure enter exactly the 16-character combination of letters and numbers you received for the license code.

You will have to contact TurboTax support for assistance with this problem.  Here is a link:  Turbo Tax Customer Service 

[GHV251]

Have the same issue twice, 2024 Premier version bought at Costco.

"The License code you entered is not valid. Error: 606" 

Any fix? or just return to the Store? 

[esmail-roudsari]

I had entered the correct license code and retried it a number of times. 

[esmail-roudsari]

I had the same problem. I uninstalled turbotax and deleted the downloaded file. Then I downloaded it again after a couple of days and re-installed it. This time it worked with no errors.