Can I download TurboTax purchased from Costco?

[dunndeal80]

What do i need to do. Disc can't be read or written

[JustinC]

What did the product support agent say when you contacted them? @dunndeal80 please submit your own question.

[JustinC · Accepted solution]

Yes, you can contact us though the CD owner link below, and if you have the product code on the disc you can have the agent push a download to your account.

https://ttlc.intuit.com/replies/3300041

[chirayuk]

I followed the link and select download TurboTax for Mac and selected the correct edition.  It just submitted a support ticket.  I'm surprised that I can't just get the download link—I have the license key and PIN from the packaging handy already.  Is this the right method to get to the download?  It sounds roundabout.  The front of the box proudly says "Two way to install—CD or Download" and instructions on the back—but there are no instructions for actually downloading the software.  Please help!

[DoninGA]

@chirayuk If you purchased the TurboTax 2019 software as a CD and do not have a CD drive, see this TurboTax support FAQ - https://ttlc.intuit.com/community/installing/help/i-bought-the-cd-but-my-computer-doesn-t-have-a-cd-...

[chirayuk]

Thanks, that link ( http://installturbotax.com/ ) worked.

[2019TaxesJMAR]

cd code is 252 [phone number removed] 913 6021

[DMarkM1]

Great!  Now go here to start the installation.  

[EJDyson]

Can't download my Costco disc on my MacBook Air. what do you suggest ?

[MariaSteuern2019]

I have purchased TurboTax Premier and have a license code. When I create an account a request shows up to change my password, I have done this 20 times and running out of ideas for new ones.

Saw on a previous question you can push a download though, could you please help me with this.  

[Gwendabearjuno]

where is the CD owner link?   I can't find it.   I have used Turbotax for my taxes for many many years, but this year I can NOT get it started.  I'm VERY frustrated. 

Gwen  

[MichelleLO]

Are you referring to downloading your software directly from the TurboTax site? If so, please see the instructions in the below Help Article:

I bought the CD, but my computer doesn't have a CD drive

@Gwendabearjuno

[juliejohnson0240gmailcom]

I need to install turbo tax I bought from Costco using the code.  Would you please send me the link at [email address removed].

Thank you.

Julie Johnson

[Sivalingam annamalai]

I have key from costco for turbotax delux.but the link in the E mail costco send me  is not working.