turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

W-2 is not working, logs me out

Help. It is not working.

Connect with an expert
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

1 Best answer

Accepted Solutions
TiffanyL
Intuit Alumni

W-2 is not working, logs me out

If you are having issues when trying to import your W2, you may want to try the steps below to see if that resolves your issue:

 

If you are still experiencing an issue after following those steps, you may want to reach out to TurboTax customer support for assistance.

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

View solution in original post

2 Replies
TiffanyL
Intuit Alumni

W-2 is not working, logs me out

If you are having issues when trying to import your W2, you may want to try the steps below to see if that resolves your issue:

 

If you are still experiencing an issue after following those steps, you may want to reach out to TurboTax customer support for assistance.

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

W-2 is not working, logs me out

Thank you. That worked.

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question
Manage cookies