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Get your taxes done using TurboTax
If you are having issues when trying to import your W2, you may want to try the steps below to see if that resolves your issue:
- Log out of your TurboTax account
- clear cache
- delete cookies
- Then try logging back in to see if the issue is resolved
If you are still experiencing an issue after following those steps, you may want to reach out to TurboTax customer support for assistance.
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‎February 14, 2022
10:28 AM