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@waddle wrote:
is any body there
See this TurboTax support FAQ for the verification code - https://ttlc.intuit.com/community/security/help/what-if-i-m-having-trouble-with-my-filing-verificati...
@ waddle wrote:will you please i did not want you to remove my phone #
@DoninGA I believe user is asking about a product activation code based on his/her comments in another thread and not the 6-digit email verification code. The user is posting here in the wrong thread for his/her issue.
****************
waddle:
This thread is not related to the issue you are experiencing in your several comments in another thread, but I'll tell you how to reach Support below.
Also please be aware, this a public Internet forum, not a direct route to Customer Support. The forum privacy filter automatically removed your phone number from your comments above for your protection from spammers/scammers. Support will not phone you from the forum. You should not post any personal info in this public forum.
Also, be aware this is not a chatroom. It works like a public bulletin board. So someone may not respond to you immediately. When folks see a comment and feel like they can add to the conversation, they will respond.
Here's how you can speak to the folks at TurboTax Support for installation/activation help. There could be a technical reason you're code is not working. If they think there's an issue with an activation code from Amazon, they may or may not have you contact Amazon Support.
TurboTax Support hours are 5AM-9PM Pacific (8AM-12 Midnight Eastern), 7 days/week
FAQ: What is the TurboTax phone number?
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632
@waddle wrote:can you please give me a phone # that i can talk to a person
See the FAQ below for contact info.
TurboTax Support hours are 5AM-9PM Pacific (8AM-12 Midnight Eastern), 7 days/week
FAQ: What is the TurboTax phone number?
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632
I need 6 digit number
the previous one timed out
by text
@ jburk50 wrote:I need 6 digit number
the previous one timed out
by text
Without much info to go on, we have to make some assumptions about what you are doing.
If you are referring to the 6-digit code for email verification during efiling, it cannot be sent by text to a phone. It is an email verification code.
The FAQ below has some tips, which also includes info on how you can change the email address in your Account Settings, if you wish to use another email address. But I suspect your problem is actually the following:
You said the previous one "timed out."
When you go to your email to get the code, you must leave the first screen open that asks for the code. You have to use a second tab or a second window to check your email. If you close that first screen, the code will always be seen as expired or invalid. Another option is to leave the first window open and use a second browser to check the email. Or one can use a phone to check the email while leaving the original screen open on their computer.
FAQ: What if I'm having trouble with my filing verification code?
If that's not helpful, please phone Customer Support.
Support hours are 5AM-9PM Pacific (8AM-12 Midnight Eastern), 7 days/week.
FAQ: What is the TurboTax phone number?
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632
NOTE: If you are using Free Edition, phone support is not included unless you upgrade to PLUS for a 29.99 fee. But you can contact a TurboTax Support agent for free directly via messaging at Twitter or Facebook.
https://twitter.com/TeamTurboTax
or
https://www.facebook.com/turbotax
THE CODE YOU SENT ME LAST NITE EXPIRED.hOW DO I GET A NEW CODE TO FINISH MY TAXES?
HOW DO I GET A NEW CODE?THE ONE YOU SENT LAST NITE HAS EXPIRED
HOW DO I GET INTO MY ACCOUNT
@LARRY CURRY wrote:HOW DO I GET INTO MY ACCOUNT
What is your issue? Are you having trouble logging into your Online TurboTax account? If so, you need to describe it. Are you getting any error message? Do you need to recover account access due to a User ID or password problem?
Or can you log in OK, but don't know where the Account Settings are located?
Very unimpressed with your system!!!!!
Rather than sending me a confirmation code you keep sending me in circles. I’ll go somewhere else.
Send a six digit verification code to my cell phone [phone number removed]
@ James garland wrote:Send a six digit verification code to my cell phone [phone number removed]
This is a public Internet forum. You should not post any personal info in the public forum, or you could attract spammers/scammers. It looks like the forum privacy filter removed your info for your protection.
If you are wanting the 6-digit code for email verification during efiling, it cannot be sent by text to a phone. It is an email verification code.
Be sure the code is not ending up in your email's spam/junk folder or another email address you have. See this FAQ on some tips, which also includes info on how you can change the email address in your Account Settings, if you wish to use another email address.
FAQ: What if I'm having trouble with my filing verification code?
If that's not helpful, please phone Customer Support.
5AM-9PM Pacific (8AM-12 Midnight Eastern), 7days/week. [EDITED 04/16/2022 at 6:35 PM Pacific to correct the hours.]
FAQ: What is the TurboTax phone number?
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632
NOTE: If you are using Free Edition, phone support is not included unless you upgrade to PLUS for a 29.99 fee. But you can contact a TurboTax Support agent for free directly via messaging at Twitter or Facebook.
https://twitter.com/TeamTurboTax
or
https://www.facebook.com/turbotax
My original comment to you above had the wrong Support hours (if you end up needing to contact Support after reviewing the FAQ I provided.)
The hours above were for the off-season hours, and I have since corrected them above. The current extended hours are 5AM-9PM Pacific (8AM-12 Midnight Eastern), 7days/week.
Sorry for any confusion. You should still be able to reach them tonight or during the extended hours tomorrow.
Wait times may be long since this is their busiest weekend of the year.
Send 6 digit verification no. to my phone [phone number removed]
I can’t get from your verification notice to my turbo tax page before time runs out
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