@ jburk50 wrote:
I need 6 digit number
the previous one timed out
by text
Without much info to go on, we have to make some assumptions about what you are doing.
If you are referring to the 6-digit code for email verification during efiling, it cannot be sent by text to a phone. It is an email verification code.
The FAQ below has some tips, which also includes info on how you can change the email address in your Account Settings, if you wish to use another email address. But I suspect your problem is actually the following:
You said the previous one "timed out."
When you go to your email to get the code, you must leave the first screen open that asks for the code. You have to use a second tab or a second window to check your email. If you close that first screen, the code will always be seen as expired or invalid. Another option is to leave the first window open and use a second browser to check the email. Or one can use a phone to check the email while leaving the original screen open on their computer.
FAQ: What if I'm having trouble with my filing verification code?
https://ttlc.intuit.com/community/security/help/what-if-i-m-having-trouble-with-my-filing-verificati...
If that's not helpful, please phone Customer Support.
Support hours are 5AM-9PM Pacific (8AM-12 Midnight Eastern), 7 days/week.
FAQ: What is the TurboTax phone number?
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632
NOTE: If you are using Free Edition, phone support is not included unless you upgrade to PLUS for a 29.99 fee. But you can contact a TurboTax Support agent for free directly via messaging at Twitter or Facebook.
https://twitter.com/TeamTurboTax
or
https://www.facebook.com/turbotax
