Returns Rejected - 2018 AGI incorrect

[usafret98]

says my tax agi incorrect

[usafret98]

hello

[VolvoGirl]

When did you file 2019? If it was late in the year or you mailed it, try putting in 0 (zero) for the AGI. And see, https://ttlc.intuit.com/community/rejections/help/what-if-i-entered-the-correct-agi-and-i-m-still-ge...

How to correct the AGI
https://ttlc.intuit.com/community/agi/help/where-do-i-correct-my-agi-in-turbotax-online/00/26311

If you can’t get it to efile you will have to print and mail it.
How to mail a return from the Online version
https://ttlc.intuit.com/community/printing/help/how-do-i-print-and-mail-my-return-in-turbotax-online...

Be sure to attach copies of your W2s and any 1099s that have withholding on them.  You have to mail federal and state in separate envelopes because they go to different places.  Get a tracking number from the post office when you mail them for proof of filing.


For AGI Reject code 031
https://ttlc.intuit.com/community/rejections/help/e-file-reject-ind-031-04-or-ind-032-04-the-agi-or-...

[usafret98]

my 2019 agi is correct

still regected

[usafret98]

you people are of little help

[Tax202174]

Continue to get rejected....Incorrect 2019 AGI...corrected but still get rejected message 

[VolvoGirl]

Try entering 0 for the AGI.  The IRS took a long time to process returns last year so the AGI didn't get entered in time.

[JoeDub53]

  I had to amend my 2019 return so submitted the amended AGI for my 2020 return and was rejected.  I then tried using zero (which has been suggested as a resolution) and was rejected again.  I finally submitted my original AGI for 2019 and was accepted.  I'm finding it interesting that, if the IRS adjusts a return, they want the amended AGI but not if the taxpayer amends the return.

[mvrck]

Were you able to figure out which amount to use? line 11a or 11b?