Returns Rejected - 2018 AGI incorrect

[5023164687]

help me please

[ThomasM125]

You can try entering -0-. If that does not work, then you will need to mail your tax return in. Your refund will only be held up a week or so.

[Donnap]

There is definitely a glitch with the transmission. When I spoke to someone at Turbo Tax she said she was unaware there was a problem and that she would bring it up at their next meeting. I told her to check their website and there are a lot of people having the same problem with the AGI.

[Bub2]

I cannot print out my return because NYS requires a E-file return.

[JohnB5677]

You cannot e-file a NY state tax return if the federal return was not e-filed.  New York only requires the state return to be e-filed if your software allows e-filing.  Since the software will not let you e-file the state return then you are allowed to print and mail the New York state income tax return.

[JUSVINDERSINGH]

How can I fix this 

[MaryK4]

See How can I find my agi for 2018 - TurboTax

@JUSVINDERSINGH

[Everett2038]

Need 2018 AGI TAX RETURN

[DoninGA]

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@Everett2038  wrote:

Need 2018 AGI TAX RETURN

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The 2018 AGI is on the 2018 Federal tax return you filed on Line 7

https://ttlc.intuit.com/community/agi/help/how-do-i-find-last-year-s-agi/01/25947

To access your current or prior year tax returns sign onto the TurboTax website with the userID you used to create the account - https://myturbotax.intuit.com/

Scroll down to the bottom of the screen and on the section Your tax returns & documents click on Show.  Click on the Year and Click on View adjusted gross income (AGI)

Or go to this IRS website for free federal tax return transcripts - https://www.irs.gov/individuals/get-transcript

If your tax return continues to be rejected with the 2018 AGI then enter a 0 (zero) for the AGI and e-file again.

If this is also rejected then you will have to print and mail the tax return.

See this TurboTax support FAQ for printing a tax return for mailing - https://ttlc.intuit.com/community/printing/help/how-do-i-print-and-mail-my-return-in-turbotax-online...

[billyhall]

can you tell me

[VolvoGirl]

@billyhall   Tell you what?

For AGI Reject code 031
https://ttlc.intuit.com/community/rejections/help/e-file-reject-ind-031-04-or-ind-032-04-the-agi-or-...

When did you file 2018? If it was late in the year try putting in zero for the AGI. And see, https://ttlc.intuit.com/community/rejections/help/what-if-i-entered-the-correct-agi-and-i-m-still-ge...

If your spouse died during 2019 there is a problem efiling and you will have to mail your return

How to correct the AGI
https://ttlc.intuit.com/community/agi/help/where-do-i-correct-my-agi-in-turbotax-online/00/26311

If you can’t get it to efile you will have to print and mail it.
How to mail a return from the Online version
https://ttlc.intuit.com/community/printing/help/how-do-i-print-and-mail-my-return-in-turbotax-online...

Be sure to attach copies of your W2s and any 1099s that have withholding on them.  You have to mail federal and state in separate envelopes because they go to different places.  Get a tracking number from the post office when you mail them for proof of filing.

[westcoasttexas69]

You were spot on because I was looking for a workaround and it worked.  So far my federal was just accepted and state should be right behind.   I kept searching the answers and it came up several times to enter zero as the AGI if filed late which I did 12.4.2019.  And one answer said enter zero if you filed after November of 2019.  Which is what I did and presto just like magic it worked.  Thanks

[3040cars]

Attempting to get anything out of the IRS or anybody else in Washington is virtually impossible! Guess I will try E -file one more time and mail if necessary!

[LeonardS]

There are a few possible reasons why may be getting an e-file reject.  If you: 

• Filed late last year after mid-November or your return was processed after that time—try entering 0. 
• Amended your return last year—make sure you’re using the AGI from your original return, not the amended one. (If you only have a 1040X form, it’s on line 1, column A).
• Rounded your AGI to the nearest dollar—be sure to round up when it’s 50 cents or more and down when it’s 49 cents or less. 
• Filed with your spouse last year—you and your spouse have the same 2018 AGI. (Don’t split the AGI amount or enter 0 for one of you).

If you still are unable to e-file then you should consider filing by mail.  Returns that are rejected for AGI issues when e-filed generally will be accepted when mailed.

[Jangirl]

I filed my 2018 return with my husband last year by the end of February.  I did use the same AGI.  All information transferred over from Turbo Tax.  I've seen several to complain concerning the same rejection code.  My friend sent my return on her business tax program and it went through the first time with no problem and the same information.