Please talk to me on the phone and help me file a correct tax return

[Robpyn4]

by mistake my tax returned was filed as a Senior Advantage only, which left out all of my pension  of $70,000 +. Can I talk to someone on the phone to amend my return?

[BillM223]

The Free Edition of TurboTax does not provide phone support. If you have a question, you can ask it here on the Community and we will try to help you.

If, however, you are using a paid version of TurboTax, please see this TurboTax FAQ.

If you want to continue here, please tell us what "Senior Advantage" means.

[Robpyn4]

The only thing that was sent to the IRS for my 2020 tax return  was my Social  Security income, even though I reported to Turbo Tax my pension income of $75,797.28.  All I want now is to be able to report a full and amended tax return.

[Robpyn4]

I want to file an amended tax return

[DoninGA]

---

@Robpyn4 wrote:

I want to file an amended tax return

---

See this TurboTax support FAQ on amending a tax return originally completed and filed using the 2020 TurboTax editions - https://ttlc.intuit.com/community/amending/help/how-do-i-amend-my-return/01/27439

To enter, edit or delete a form 1099-R -

• Click on Federal Taxes (Personal using Home and Business)
• Click on Wages and Income (Personal Income using Home and Business)
• Click on I'll choose what I work on (if shown)
• Scroll down to Retirement Plans and Social Security
• On IRA, 401(k), Pension Plan Withdrawals (1099-R), click the start or update button

Or enter 1099-r in the Search box located in the upper right of the program screen. Click on Jump to 1099-R

[fanfare]

1040-X and its instructions are available at www.irs.gov.

After you review the form and read the instructions, you will know what you have to do.

1040-X is available in fillable-PDF form and you can fill it out by hand if 

you can get your original and newly correct tax returns side by side.

[Critter-3]

If you have already filled your taxes the first step is to wait and see if it is Accepted or Rejected. 

• If it is Rejected you will be able to correct the rejection error and make the needed corrections and refile the return.  

• If it is Accepted you will have to wait and file an amended tax return:
• If you're getting a refund wait until the refund comes in.
• If you owe money wait at least two weeks before filing the amended return.  (This is so that the IRS has time to process the original return.)

To amend a return 

Some quick ground rules:

1. Be sure the original return was filed and accepted.
2. DO NOT go back into the return or change anything before you start the amendment process.
3. Gather everything you need before you start.
4. Complete the entire amendment process before you log out.
5. Starting with 2020 tax returns you can E-File a 1040-X amended tax return.  All prior years must be printed and mailed.

 You can correct a return that you've already filed and had accepted.  Select the year that applies and use this guide to proceed.

Select your tax year for amending instructions:

• 2020
• 2019
• 2018
• 2017

For additional information please refer to  How to Amend

[Goingu2]

Help me fi

[Critter-3]

@Goingu2 

Please use the following link to contact Customer Support for further assistance.

https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

[Goingu2]

Help me please fix my tax and add my dependent

[Goingu2]

Help me

[Hal_Al]

This is a user to user forum. You can probably get help from this forum by asking a specific question.  Better yet, post a new question (rather than adding on to an existing one) to get more eyes on your question.   This is not live chat.  You post a question and wait for an answer. 

To contact TurboTax (TT) support:
https://turbotax.intuit.com/support/contact/index.jsp 

In the search line enter some keywords or question without quotes. On the next page, skip the suggested topic links and scroll down until you see CALL US.  It should show the wait times.  Week days 5 AM - 5 PM Pacific time.  Free support is not available to Free Edition users. You will have to upgrade to talk to a representative.

TurboTax ha a product that includes live support.  See https://ttlc.intuit.com/community/choosing-a-product/help/what-is-turbotax-live/00/27191