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My account was hacked and my tax refund is about to be stolen. Is there a way to talk to a person because there is no option for dealing with this online whatsoever

As soon as my taxes were filed my accounts were all hacked like 2 seconds later I wS locked out of them all including my emails associated with my taxes
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6 Replies

My account was hacked and my tax refund is about to be stolen. Is there a way to talk to a person because there is no option for dealing with this online whatsoever

What accounts are you referring to?  Bank account, credit card account, something else?

 

If you used the TurboTax online editions to complete and file your tax return you have to sign onto your account using the exact same User ID and password used to create the account - https://myturbotax.intuit.com/

No TurboTax online accounts have been compromised  or hacked.

My account was hacked and my tax refund is about to be stolen. Is there a way to talk to a person because there is no option for dealing with this online whatsoever

My phone was in my ex girlfriends possession for over a month while I was in jail, in which she changed every acct. Password. Pin. And Setting. And locked me out of everything.. I am just nowgetting everything straitened out. But I believe she is trying to steal my money

My account was hacked and my tax refund is about to be stolen. Is there a way to talk to a person because there is no option for dealing with this online whatsoever

Those are awful problems to have----but they are not the kind of problem we can help with in this user forum.   You need to report the stolen account information to your bank and credit card companies, your phone service provider, and the police.

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

My account was hacked and my tax refund is about to be stolen. Is there a way to talk to a person because there is no option for dealing with this online whatsoever

I have a new number and email on my other turbo tax account for my tax return

My account was hacked and my tax refund is about to be stolen. Is there a way to talk to a person because there is no option for dealing with this online whatsoever

Once you access the old account you can update the phone/email/password to the account ...  

 

Please follow the instructions below for a copy of your tax return after filing.

How do I get a copy of a return I filed this year ...

 

To update your TurboTax account, see this TurboTax support FAQ - https://ttlc.intuit.com/questions/1900724-how-do-i-update-my-turbotax-account-information

My account was hacked and my tax refund is about to be stolen. Is there a way to talk to a person because there is no option for dealing with this online whatsoever

this is what the American Institute of CPAs suggests

Organization What to Do

Credit Agencies
1) Report the identity theft to the fraud department of one of the following reporting agencies as soon as possible. They must notify the other two agencies.
• Equifax: equifax.com
• Experian: experian.com
• TransUnion: transunion.com
2) Request a copy of your credit report and request that only the last
four digits of your Social Security number be placed on the report.
3) Close accounts that you think have been compromised or opened
fraudulently.
4) Inform the credit bureaus and the credit issuers (in writing) of any
fraudulent accounts and incorrect information.
5) Obtain replacement credit cards with new, secure account numbers
and destroy any old cards.
6) Notify those who have received your credit report in the last six
months to alert them to any disputed, fraudulent or incorrect information.
7) Confirm that an extended fraud alert (seven years) is placed on your
credit report.

Federal Trade Commission (FTC)
1) Report the crime to the FTC to establish an Identity Theft Affidavit.
Identity Theft Victim’s Complaint and Affidavit.

Local Police
1)Report the crime to your local police or sheriff’s department. Make
sure to prompt as much documented evidence as possible.
2)Verify that the report lists the fraudulent accounts and keep a copy
of the report.

Internal Revenue Service (IRS)
1) Contact the IRS to report the theft. This will alert them to any claim
for refund or other activity on your account. File IRS Form 14039,
Identify Theft Affidavit.

State Tax Agency
1) Contact your state tax agency to report the theft. Some agencies
may require a police report and/or the IRS affidavit.

Other Agencies and Organizations
1) U.S. mail fraud: Contact your local postal inspector.
• Online: postalinspectors.uspis.gov
• Phone: 800.275.8777
2) Social Security number misuse — non-IRS issues:
-Check your earnings record to make sure no one is using your SSN
to obtain work. Call your local Social Security Administration (SSA)
office if something looks inaccurate.
-Contact the SSA Inspector General to report Social Security benefit
fraud, employment fraud, or welfare fraud.
• Online reporting resources:
- socialsecurity.gov/oig
- Fraud Reporting Form
• SSA fraud hotline: 800.269.0271

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