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[rockyleeworld]

I do not have foreign income, no one would help for free so I’m not using you , ever!!!

[DoninGA]

@rockyleeworld If you do not have any foreign income, then delete the Form 2555, Foreign Earned Income

Click on Tax Tools on the left side of the online program screen

Click on Tools

Click on Delete a form

Note - There may be multiple pages of your tax return forms and schedules so click on the page number or right arrow (>) shown at the bottom of the federal tax return forms.

Additionally, tagging onto a post that is over a year old and has about 325 separate postings is not a good way to get a question answered on a message forum, TurboTax's or anyone else's.  You needed to create a new post just for your problem.

[user17752440750]

Hello  need some product support purchased 2025 deluxe desktop version  cant download because of windows10    ,  Have started Turbotax online , what to do with desktop version and product license

[xmasbaby0]

Seek a refund for the desktop software

To request a refund for a TT product

https://ttlc.intuit.com/turbotax-support/en-us/help-article/intuit-refunds/request-refund-turbotax-p...

[Lanceobo93]

Hi I am trying to sign my tax’s to file but it is telling my my name is not spelt correctly but it is spelt exactly how it is displayed below it 

[ganit]

Need help with updating sold house 

[DianeW777]

Report the sale of your home using the link below (assumes there was no business activity or rental activity in your personal home). The instructions will take you to the sale of home and determine the exclusion eligibility.

• Where do I enter 1099-S?

@ganit 

[Nureyev]

I paid for expert and do not want this can I downgrade?

[CatinaT1]

If you are not using TurboTax Expert Assist you can follow these steps:

Follow these steps to downgrade to a different TurboTax Online product:

1. Open your return if you haven't already.
2. In the left menu, select Switch Products.
3. Select Downgrade.

You can remove TurboTax Live as long as you haven't used the Tax Expert feature. Here's what to do:

1. With your tax return open, select File.
2. Proceed through the screens until you reach the Just a few steps left... screen, then select Start or Revisit next to Step 1: Review Your Order.
3. On the order summary screen, select Downgrade.

If you don't see Downgrade or already used the Tax Expert feature, you can clear your return and start over as long as you haven’t paid yet. After clearing your return, you can select the TurboTax product that best suits your needs.

Keep in mind: If you want to receive help from a tax expert, you’ll need to use TurboTax Live.

[Tia1436]

Hello where’s my refund

[xmasbaby0]

TurboTax gives you an estimated date for receiving your refund based on a 21 day average from your date of acceptance, but it can take longer.  “21 days”  is not a promise from TurboTax or the IRS. 

First, check your e-file status to see if your return was accepted: 

https://turbotax.intuit.com/tax-tools/efile-status-lookup/

Once your federal return has been accepted by the IRS, only the IRS has any control.  TurboTax does not receive any updates from the IRS. Your ONLY source of information about your refund now is the IRS.

You need your filing status, your Social Security number and the exact amount  (line 35a of your 2025 Form 1040) of your federal refund to track your Federal refund:   

https://www.irs.gov/refunds

To track your state refund:    

https://ttlc.intuit.com/turbotax-support/en-us/help-article/tax-refund/track-state-refund/L3jgO8PGs_...

If you chose to have your TurboTax fees deducted from your federal refund, that will take some extra time, while the third party bank handles the refund processing

https://ttlc.intuit.com/turbotax-support/en-us/help-article/tax-refund/refunds-take-longer-others/L1...

.

https://ttlc.intuit.com/turbotax-support/en-us/help-article/tax-refund/irs-refund-taking-longer-21-d...

If you are getting earned income credit on line 27 or additional child tax credit on line 28 You are subject to the delay required by the PATH act.  Do not expect your refund before early March

https://ttlc.intuit.com/turbotax-support/en-us/help-article/internal-revenue-service/federal-refunds...

Note:  “Accepted” is not the same as “approved”.  TurboTax tells you the e-file was accepted if the IRS deems that there is enough information on the return for them to take it in for processing.   Only the IRS can approve of the refund, which is a later stage of processing.  If the IRS approves your refund they will provide a date for the refund to be issued.

FROM THE IRS WHERE’S MY REFUND SITE:

https://www.irs.gov/wheres-my-refund

How it works

Where's My Refund shows your refund status:

• Return Received – We received your return and are processing it.
• Refund Approved – We approved your refund and are preparing to issue it by the date shown.
• Refund Sent – We sent the refund to your bank or to you in the mail. It may take 5 days for it to show in your bank account or several weeks for your check to arrive in the mail.

@Tia1436

[Tia1436]

IRS told me to reach out to you guys 

[M-MTax]

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@Tia1436 wrote:

IRS told me to reach out to you guys 

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Why? What did they say, exactly? Intuit doesn't control how quickly (or slowly) you receive your refund.

[Tia1436]

Ok so who do I need to reach back out to 

[M-MTax]

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@Tia1436 wrote:

Ok so who do I need to reach back out to 

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Visit the site below. There is a hotline.

Refunds | Internal Revenue Service