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[Atkinsjennifer]

I filed with turbo tax and now they can't find information on it 

[xmasbaby0]

 Who cannot find information?   Are you not able to find your online TurboTax account?   Or do you mean the IRS refund site does not show anything? 

For your TT account:

Many people have multiple TT accounts and forget how to access them.  Log out of the account you are in now.

https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/many-intuit-accounts-...

Account Recovery

For the IRS refund site:

https://turbotax.intuit.com/tax-tools/efile-status-lookup/ 

Sometimes people get confused by the “summary” given by TurboTax and use the wrong amount for the federal refund.  Make sure you are only using the federal refund amount, and not an amount that combined your federal and state refunds.  

Your federal refund amount is on line 35a of your Form 1040

https://www.irs.gov/refunds

@Atkinsjennifer

[bradleytia80]

Was Eondering it said on my TurboTax that eta was today but still nothing is there a problem 

[CandaceNichelle]

I e-filed my 2025 taxes on 3/5.  Keep getting text to review and complete.  Why am I getting this text

[Courtneybarrett1722]

I need help finding my adjustable gross income for 2024. Is a live agent avaliable? 

[xmasbaby0]

Where do I find my AGI?

https://ttlc.intuit.com/community/agi/help/how-do-i-find-last-year-s-agi/01/25947

Your 2024 tax return shows your 2024 Adjusted Gross Income  (AGI)  If you filed a joint return then the AGI is the same for each of you.

Form 1040        line 11

If entering the amount from your 2024 tax return does not work, then try entering “0” instead.  If that does not work and you still cannot e-file, then print, sign, and mail your tax return.

You can get a free transcript of your past return from the IRS:  

https://www.irs.gov/individuals/get-transcript

Note: If you filed late or amended your return, your correct 2024 AGI may not be in the system. 

https://ttlc.intuit.com/questions/1944348-how-do-i-print-and-mail-my-return-in-turbotax-online

Note:  If you mail your federal return, you will also need to mail your state return.  You will not be able to e-file your state return.

@Courtneybarrett1722

[user17730660110]

Hello sir / mam how are you so yesterday I was doing my tax using turbo tax app and I choose the free option do my own taxes and that’s my first year but when it’s done you guys charged me 103$ dollars for using assistance help I don’t even use it or I don’t even file my taxes that’s unfair I need refund 

[DoninGA]

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@user17730660110 wrote:

Hello sir / mam how are you so yesterday I was doing my tax using turbo tax app and I choose the free option do my own taxes and that’s my first year but when it’s done you guys charged me 103$ dollars for using assistance help I don’t even use it or I don’t even file my taxes that’s unfair I need refund 

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You will have to contact TurboTax support for assistance with this problem. Use the key words Billing Issue

See this TurboTax support FAQ for contacting support - https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/turbotax-phone-number...

[Atkinsjennifer]

I forgot to sign my return 

[DoninGA]

@Atkinsjennifer If you e-filed your tax return your electronic signature is the 2024 AGI you entered to e-file the 2025 tax return.

[34p2gwfso4co38]

I don’t see the Trump deduction for seniors , $12,000

[DoninGA]

@34p2gwfso4co38 

If you are filing as Married Filing Separately you are not eligible for the deduction.  If you are Single and your AGI is over $150,000 or Married Filing Jointly and your AGI is over $250,000 you are not eligible for the deduction.

If you are age 65 or older and meet the requirement, the additional deduction is automatically added on your federal tax return.

Standard deductions for 2025

Single - $15.750 add $2,000 if age 65 or older
Married Filing Separately - $15,750 add $1,600 if age 65 or older
Married Filing Jointly - $31,500 add $1,600 for each spouse age 65 or older
Head of Household - $23,625 add $2,000 if age 65 or older

New Bonus Standard Deduction (OBBB):
An additional $6,000 deduction for taxpayers 65 and older.
This is per eligible individual, meaning a married couple both over 65 could get $12,000.
Important: This bonus deduction is temporary, lasting from 2025 through 2028.
Income limitations: It phases out for taxpayers with modified adjusted gross income over $75,000 for single filers and $150,000 for joint filers.

The amount is calculated on Schedule 1-A, Part V, with that amount flowing to Form 1040 Line 13b

Look at your Form 1040 -

You can view your Form 1040 plus Schedules 1, 2 and 3 at any time using the online editions. Click on Tax Tools on the left side of the online program screen. Click on Tools. Click on View Tax Summary. Click on Preview my 1040 on the left side of the screen.