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need to amend 2024 tax. been using TT for years but going in circles trying to login. Keeps bringing up quicken which  i don't use anymore.

Ralph [removed]

1369

[phone number removed]

[email address removed]

When it sends out the 6 digits it  sends to [phone number removed]  correct is ******73 

last 4  is 5369

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@user17549315027 Please stop attempting to post phone numbers, etc.  in this public user forum.  Anyone using the internet can see your posts, and scammers and identity thieves love to troll here so that they can pretend to call you from TurboTax.   Luckily the filter removed most of it except for your name.  You can edit out your name by going to the three blue dots on the upper right.

 

UPDATE MY ACCOUNT

https://ttlc.intuit.com/community/account-updates/help/how-do-i-update-my-turbotax-account-informati...

 

Wait until your original return has been fully processed before you amend, and make sure you have saved a pdf of the original return before you amend. (If you do not save it as a pdf, the amended return will overwrite the original, and the original will be lost forever)

 

 

See this TurboTax support FAQ for amending a tax return -

 

CURRENT YEAR

https://ttlc.intuit.com/turbotax-support/en-us/help-article/tax-return/amend-federal-tax-return-curr...

 

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

Live chat available?

If you are still having trouble with your log in issues then contact support.

 

To call TurboTax customer support

https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/contact-turbotax/L2y9...

 

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

Live chat available?

I can not log in to my software

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@user17571249430 You have not mentioned whether you are using desktop download software or if you are trying to use online TurboTax.   If you are using desktop download software, you do not "log in" to an online account; you open the program that you downloaded by going to your own hard drive to open it, just like you open other programs on your computer.

 

If you are using online TurboTax:

 

Many people have multiple TT accounts and forget how to access them.  Log out of the account you are in now.

 

 

https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/many-intuit-accounts-...

Account Recovery

 

 

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

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Hello,

 

I've recently gone though a divorce & all of my old hard copies of financial info from 2020 was disposed of.  I'm wondering if you can help me track down my W-2 from 2020? We always submitted through here but I don't see where my old records would be.

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You should have your own copy.

Turbo Tax doesn't have copies of your W2.  Only the info you entered from it or imported.  It would have W-2 worksheets that included the tax data from the forms that were entered.  The worksheets would be included in the PDF of the tax return.

 

See,  https://ttlc.intuit.com/community/forms/help/how-can-i-get-a-copy-of-my-w-2/00/26328

 

You can download the pdf file with all the worksheets and see a summary of what you entered.

 

If you need a copy of the actual W2 you have to ask your employer for another copy or get a W2 copy from SSA 

https://faq.ssa.gov/en-us/Topic/article/KA-02501

 

Or If you just need the information from your W-2, but not an actual copy, you can get a Wage and Income Transcript from the IRS for free. This will contain the information from all the W-2s that were sent to the IRS by your employers. However, it does not include the state and local information (boxes 15 - 20). Go to the following link to get a transcript. You want a Wage and Income Transcript, not a Tax Return Transcript.

https://www.irs.gov/individuals/get-transcript

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If you want a copy of your return and forms,  How to Access prior year online returns
https://ttlc.intuit.com/community/prior-year-return/help/how-do-i-access-my-prior-year-return/00/270...

If you can't get the side menus to open up to access the prior year..... You need to start entering some basic Personal Info in 2024 for the side menu to open up. Just continue a little ways into 2024. I had to go though about 12 screens.

If you used the Desktop CD/Download program then the only copy is on your computer and not saved or stored online. So you need to make and keep your own backups.

Or request a transcript from the IRS
https://www.irs.gov/individuals/get-transcript

Or get a copy of your return using form 4506
https://www.irs.gov/pub/irs-pdf/f4506.pdf

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How can I check to see if my 2024 tax was sent via e mail through turbo tax

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@Robert1701    Did you efile it?   If you efiled was it Accepted? When you efile you get back 2 emails. The first email only confirms the transmission. The second email says if the IRS (or state) Accepted or Rejected your efile. Check back though your emails and spam/junk folder.


When you log into your account you should also see the status and if it was Accepted or Rejected, Started, Printed, Ready to Mail, etc. What does it say?

 

If your account says Printed or Ready to Mail that means you have to actually print out your tax return and mail it to the IRS yourself. So it has not been filed yet. And it will always say Ready to Mail. Turbo Tax doesn’t know if or when you mailed it and the IRS doesn’t update Turbo Tax when they get your mailed return.


How to mail a return from the Online version
https://ttlc.intuit.com/community/printing/help/how-do-i-print-and-mail-my-return-in-turbotax-online...

k2kato2
New Member

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I filed my tax using turbo tax, needed to amend, now IRS says I owe $1,900.   How do I challenge?

Ashlen123
New Member

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Hi there! I already did my taxes for this year and proceeded to pay for this service. Can I get a refund for what I payed? 

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@Ashlen123

No one in the user forum can resolve a billing issue.  If you have a question about your TurboTax fees or billing, make sure you use the word “billing” in your request for help.  Do not use the word “refund.”

 

https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/contact-turbotax/L2y9...

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
Corsinaj
New Member

Live chat available?

Mam. Filed my taxes last 2023 and I’m over here in Philippines please I need help for my taxes at the IRS I got in trouble I need confact number of teh IRS and the local number to dial

Live chat available?

How do I speak to the IRS internationally?

https://www.irs.gov/help/contact-my-local-office-internationally

 

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

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