install TurboTax on multiple PC with additional state return?

[zincli]

Dear All,

I'm planning to buy TurboTax desktop version for the first time, but I want to know the answer before I buy it. If I want to install TT on different PCs with additional state return, should I need to purchase the additional state return separately for each PC, or I only need one purchase for the additional state on one PC and it can automatically show up on other PCs? Thank you.

[Kat · Accepted solution]

 As long as you are downloading the same state preparation program, you should be able to download it to more than one computer owned by you.  You should be able to access the state download from your TurboTax account and install it on more than one computer.

Please read the end user agreement referenced and linked in the TurboTax FAQ below.

https://ttlc.intuit.com/community/installing/help/can-i-install-turbotax-on-more-than-one-computer/0...

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[zincli]

I purchased the additional state return on one PC yesterday. However, I didn't see the additional state return on other PCs. Any suggestions? Thank you.

[Kat]

Your state download should be listed in your Downloads when you log into TurboTax.  Log in to TT using each of your additional PCs, then hover your mouse over Products and Pricing. The very last item in the drop-down should be "Access my Downloads".  I believe you'll see your state download there.

If you don't see your download there, you can contact TurboTax Customer Support during business hours for assistance.  Use the instructions in the TurboTax FAQ below to contact Support.

https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/01/25632

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[zincli]

Thank you. Unfortunately when I purchased the state return I used guest check out option, I don't see the download in my account. I will contact customer service to figure it out. Thank you.

[AndrewQQ]

Slightly different slant on same topic.  Will I be able to install TT Deluxe CD on multiple PCs with the same single state tax program and electronically submit my 3 family (mine, 2 adult children) from BOTH PCs.  The total will be 3 returns (fed and state each) under my single account.   

Thanks!

[Critter-3]

YES  BUT ... if you load from the CD on one computer you MUST use the CD on the others  otherwise you can use the download option for them all instead.   The state must be downloaded on each computer so PLEASE don't use the guest check out option like the other poster did  ... you need to be able to access the account later for the next computer.

[AndrewQQ]

I appreciate the replies I've received.  I just found out that the PC I was thinking of loading the CD on doesn't even have a CD drive.  So I guess I'm going to use the download version of TT Deluxe on both computers.     

So should I download on one and *copy* the download executable to the other to use, or will the system be smart enough to know it's me if I download from their website and execute the executable on both computers? (But if I do that, I would think I need to pay twice which is certainly what I am trying to avoid here).

At some point I would think I need to log in with my Intuit account and the backend will know it's legitimately the same user on both machines and allow the total of 5 returns to be filed.

[DoninGA]

@AndrewQQ You can download the TurboTax software you purchased as many times as needed at any time within three years of the purchased date without charge.

You are required to enter the same license code for the download when installing the software on up to 5 computers that you own.

[VolvoGirl]

Sign into your online account and download it to the first computer.  Then  do the same for other computers.  You have to log in and download it again.  

[dabasa53]

I installed TT via local CD and then purchased 2 additional state programs.  When installing on a second computer, it is asking me to purchase the additional state programs again.  How can I get the additional states without purchasing again?

[dabasa53]

I installed TT via local CD and then purchased 2 additional state programs.  When installing on a second computer, it is asking me to purchase the additional state programs again.  How can I get the additional states without purchasing again?

[Kat]

Your additional state programs that you purchased should be available in your "Downloads".  See the instructions I'm linking below to re-download these programs.

How do I download the software I purchased at TurboTax.com? 

[rrgg]

WARNING regarding multiple activations:
============================

Just an FYI in case this helps anyone.   On my 1st computer I installed and activated Turbo Tax and paid for the extra state installation.

On my 2nd computer, I installed and activated and was asked to pay for the state again.  As suggested here, I logged into the TT website to download that state and install it.   However, after doing this, I was asked to activate TT again as if it were a new install.

From reading this old thread, I assume it burned one of my 5 activations!  If so, I'm very unhappy about it. This all happened in the same morning, so there was no new hardware added or anything. https://ttlc.intuit.com/community/taxes/discussion/turbotax-2021-deluxe-asked-for-activation-a-secon...

If possible, to avoid this I would suggest installing both TT and the extra state without activating anything.  Then when finished, enter the activation code.

Is there any way to see how many activations TT thinks I used?  I can't find that information.

Why not give me a way to deactivate a computer? 

[MichelleLO]

Please reach out to TurboTax Customer Support to check and see if there is a way to track your downloads/activation for your software.  

What is the TurboTax phone number?

@rrgg