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That's because the 2017 TurboTax software cannot recognize your file, since it cannot open a .zip file. You'll have to unzip it first and then find the data file, which ends in the *.tax2017 extension. And then the 2017 software should be able to open the data file.
I downloaded Turbo Tax 2022 but cannot open zip file. Help!
For your tax return or to download the program? Turbo Tax isn't a zip file. Are you on Windows or Mac?
How to download your purchase
https://ttlc.intuit.com/community/installing/help/how-do-i-download-the-software-i-purchased-at-turb...
Access your downloads here
https://shop.turbotax.intuit.com/commerce/account/secure/login.jsp?pagecontext=download
How to install TurboTax CD/Download software with license code
https://ttlc.intuit.com/community/tax-topics/help/activating-turbotax-cd-download-software/00/852971
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